Salary
£34,000 - £38,000 Basic Salary + Van + Overtime + Bonus + Benefits
Locations
Sunderland, Newcastle upon Tyne, Chester–Le‑Street, Washington
Requirements
* Have you been a field service engineer before?
* Familiar with electromechanical products?
* Used to working in an SLA focused, fast paced environment?
* Enjoy coffee (not essential)?
About the Role
Our client is looking for a Field Service Engineer to join their expanding team in the North East. Great training opportunities and a chance to further develop your career.
Your Role as a Field Service Engineer
* You’ll be field based from home and covering a local territory.
* Conducting services, reactive repairs and end‑user training on a range of commercial coffee and drinks machines.
* Using a mixture of electrical and mechanical skills to ensure a strong first‑fix rate.
* Maintaining spares stock in your vehicle.
* Your service diary is organised for you a week in advance.
* Flexibility on start times between 6 am‑9 am.
* Reporting to the Regional Service Manager and Senior Service Engineer.
Ideal Background
* You really need some previous field service engineering experience working with electromechanical systems.
o Ideally coffee and drinks machines but training can be provided for the right candidate.
* You’ll have worked in fast paced environments with emphasis on SLA’s and KPI’s.
* Empathetic and customer focused.
* A good sense of humour.
* A love for coffee is advised but not essential here!
* Full UK driver’s licence and right to work in the UK indefinitely as no sponsorship will be provided.
The Company
* A rapidly growing and expanding coffee and drinks service provider.
* Strong customer service offering: a company who take pride in their work.
* A casual office environment.
Package
* Company Van & Tools.
* Uncapped overtime available.
* Available Bonus.
* Flexibility of working extra weekends or working separate days on weekends.
* On‑going training.
* Life, medical, and dental insurance.
Please apply for this job online if you are interested and feel you fit the above criteria.
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