Our client is an internationally recognised manufacturer of industrial energy efficiency solutions, supplying products to commercial and industrial markets worldwide. With decades of engineering expertise and a strong global presence, the organisation is known for its innovation, high-quality products and commitment to supporting modern industry.
Due to continued growth, our client is seeking a Sales & Logistics Administrator to join their team. This is an excellent opportunity to work within a collaborative and forward-thinking environment where you will play a key role in supporting sales operations and coordinating domestic and international logistics.
Key Responsibilities
Sales Administration
* Process, progress, and prioritise sales orders, managing lead times and identifying potential shortages.
* Prepare and process sales invoices and support finance-related administrative activities.
* Manage shared email inboxes and handle incoming business calls.
* Maintain accurate records, documentation, and ERP system data.
Logistics Coordination
* Process shipments through the company ERP system.
* Arrange logistics and book shipments with UK and international carriers.
* Manage courier services including obtaining quotes, calculating costs, and coordinating dispatch and collections.
* Prepare import/export documentation such as EUR1 forms, Certificates of Origin, and customs paperwork.
* Verify HS commodity codes to ensure customs compliance.
* Support product returns administration and generate service-return documentation.
Cross-Functional Communication
* Liaise with customers, transport providers, and internal departments including sales, warehouse, finance, and operations.
* Provide timely updates to customers regarding orders, shipments, and enquiries.
* Deliver high levels of customer service while maintaining strong working relationships with stakeholders.
General Administration
* Provide general administrative support to ensure smooth departmental operations.
* Assist with continuous improvement of sales and logistics processes.
Skills & Experience
The ideal candidate will have strong organisational skills, excellent attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
Essential:
* Previous experience in an office-based administrative role, ideally within sales, logistics, or operations.
* Strong organisational and time management skills.
* High level of accuracy and attention to detail in documentation and data entry.
* Knowledge of international shipping, import/export procedures, and HS commodity codes.
* Excellent communication skills, both written and verbal.
* Strong customer service mindset with the ability to build positive working relationships.
* Proactive problem-solving skills, particularly around shipments and customer enquiries.
* Good IT skills including Microsoft 365 / Office Suite and document management tools.
Desirable:
* Experience using ERP or CRM systems.
Package
* Salary: Competitive, depending on experience
* Start Date: Immediate
* Benefits: Private healthcare, contributory pension, life assurance, 25 days holiday plus bank holidays
* Career Development: Opportunities to grow within an international organisation
If you are interested or have the relevant experience and are currently looking for a new challenge then please submit an up to date CV by clicking the ‘apply’ button.
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