About The Role
Are you the type of person who enjoys regularly interacting with customers, offering support with enquires and seamlessly converting them in to sales? If so this could be the role for you. We’re looking for candidates with great customer service skills who thrive in a busy operational environment to join our team and help us to deliver our customer promise - to delight every customer, every time.
The national product sales and distribution hub which includes warehousing, dedicated internal sales support and a business development team, are continuing to grow, with this we now have an opportunities for Sales Coordinators to join the team on the Product Sales Desk.
You will quote and transact Product Sales enquiries generated by the depot network, external sales teams and hubs along with any direct customer enquiries. Your duties will also include:
1. Sales enquiry quotation Quotation management and conversion
2. Sales order processing Supplier PO placement
3. Customer invoice management
4. Customer relationship management.
This would be a fantastic opportunity for individuals from a customer service environment, ideally with industry experience, who would like to see and feel the impact of their work in a hands-on, highly operational, service-focused business.
What can we offer you in return? You’ll be joining a highly successful FTSE100 company, the UK’s largest equipment rental provider. We provide an Industry leading flexible rewards package including generous holiday allowance (with the opportunity to buy and sell annual leave), life assurance, retail discount scheme, employee recognition awards and a great Company pension scheme.
About You
If you join the team we’ll provide you with everything you need and ensure you are equipped for success. We’ll talk to you about your training and personal development needs and what you’d like to do to further your career and support your future aspirations.
To succeed as a Sales Coordinator you will bring the following skill-set and behaviours:
5. Demonstrable administrative and customer service skills
6. Previous product sales experience and product sales knowledge (Desirable)
7. Good interpersonal and communication skills - including negotiating and influencing. You’ll have the ability to engage and build relationships with both internal and external customers
8. Able to work both independently and as part of a team - you'll be an effective team member with a highly supportive, collaborative approach
9. Results driven approach
10. Comfortable using your own judgment and initiative to make decisions in line with our company policies and pricing structures
11. A flexible and adaptable approach, you’ll enjoy a varied work day in a fast-paced operational environment where you’ll manage multiple tasks, deadlines and targets whilst maintaining high standards of accuracy
12. A commitment to continuous improvement, puts forward and acts on suggestions to improve processes and service levels
13. A good level of computer literacy in MS Office packages and ideally in Sales Operating systems. You’ll embrace learning new IT systems and enjoy making the most of technology in your job role.