Do you want your voice heard and your actions to count?
Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.
With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.
Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.
Network Systems Support Engineer is responsible for supporting the MUFG EMEA data network and all other aspects of networking including firewall and Network infrastructure.
KEY RESPONSIBILITIES
Incident Management
Take ownership of network related incidents and troubleshoot from first alert to resolution, to have good customer facing skills when liaising with users, to co-operate with other team members and other internal teams, to liaise and take charge of vendors for incident resolution.
Administration
Maintaining and where necessary creating a full set of comprehensive network data diagrams and documentation.
Project Support
To conduct project activities to specific time lines and to deliver network data project tasks and objectives assigned to the team.
SKILLS AND EXPERIENCE
* Good understanding of ISO layers IP addressing and Subnetting
System Operation and Maintenance
* Layer 3 Path Control, IPv4 redistribution, EIGRP based solutions
* OSPF based solutions, BGP based solutions, Layer 2 switching
* Cisco NX-OS, IOS
* Cisco ACI
* Cisco ISE
* Cisco Meraki
* VLAN's, High availability
* Multicast
* Firewalls; Palo Alto, CheckPoint and Cisco ASA
* F5 BigIP
* Tetration
Maintaining and monitoring network performance
* Troubleshooting a multi-protocol system network
* Managing Cisco routing and switching
* Network security
Administration
* Maintaining and where necessary creating a full set of comprehensive network data diagrams and documentation.
Project Support
* To conduct project activities to specific time lines and to deliver network data project tasks and objectives assigned to the team.
Team Duties
* Assist with the support and maintenance of the all NSS duties including data, security and infrastructure
Work as per shift planned by MUFG to cover support and project delivery for after office hours on call and weekend working if required.
* Normal office hours Monday – Friday
* Participation in a shift pattern to cover support and project delivery (2 in 6 shifts).
o Early shift starts at 7:00 am; late shift cover ends at 6 pm.
* Occasional bank holiday working as per business requirements.
* Weekend working as per business requirements
PERSONAL REQUIREMENTS
* Excellent communication and interpersonal skills
* Ability to handle pressure during outages and systematically resolve issues
* Excellent problem-solving skills
* Results driven, with a strong sense of accountability
* A proactive, motivated approach
* The ability to operate with urgency and prioritise work accordingly
* A structured and logical approach to work
* Attention to detail and accuracy
* Ability to perform well in a pressurised environment
* Ability to manage constructive conflict effectively
* The ability to manage large workloads and tight deadlines
* Able to communicate complex technical concepts to non-technical persons at all levels
We are open to considering flexible working requests in line with organisational requirements.
MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.
We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.
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