Overview
The primary responsibility of the Dual Fuel Engineer in the oil and gas industry is responsible for maintaining and repairing systems that operate on both gas and oil fuels. They will ensure that the heating & hot water systems are operating efficiently and safely, and that any repairs are completed in a timely manner ensuring customer satisfaction.
Responsibilities
* Maintenance & Repairs
* Diagnose faults and perform corrective repairs on oil and gas components.
* Compliance & Safety: Ensure all work complies with industry regulations (e.g., Gas Safe, OFTEC).
* Perform safety checks and risk assessments on fuel systems.
* Technical Documentation: Maintain accurate service records and compliance certificates.
* Report on system performance and recommend upgrades or replacements.
* Customer Interaction: Liaise with clients to explain issues and solutions.
* Provide technical support and advice on system efficiency.
* Carry out service and maintenance works on a variety of domestic properties across the region.
* Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards.
* Communicate updates and progress of work, completing the required paperwork electronically and manually.
* Ensure all Health and Safety requirements and legislation, including Risk Assessments, Safe Systems of Work and COSHH Records, are adhered to during daily work.
* To comply with stock ordering and auditing procedures so relevant parts are available to fulfil job requirements.
Qualifications
* Gas qualifications are essential for this role including must have as a minimum CCN1, CENWAT, CPA1, HTR1.
* NVQ Level 3 in Plumbing & Heating or equivalent. Must have as a minimum CCN1, CENWAT, CPA1, HTR1.
* Unvented hot water cylinders.
* OFTEC Certification for oil systems (essential). Must have OFT10-101, OFT10-105E, OFT10-600A
* Out of Hours evening and weekend cover on a rota basis is required as part of this role
* A friendly and professional attitude to build strong relationships with clients & tenants
* It is important that we complete all the appropriate criminal and reference checks before you start working with us.
Benefits
* Employee wellbeing programme, occupational health support, telephone support- counselling for staff
* Service level awarded annual leave
* Enhanced maternity & paternity packages
* Dental/Healthcare cash plan
* Cycle to Work Scheme
* Electric Vehicle Leasing Scheme
* Gender & Equality Working Group
* Sureserve Academy- a platform for development, career progression
* Employee Voice programme
* Social activities for all of our Teams
* Sureserve Legends- celebrating the fantastic ways in which our employees live our values.
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