Why choose Reiss?
With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over locations internationally, as well as online and app, our presence as a leading luxury brand is well established.
Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.
For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
What you’ll be doing
1. Delivering a premium and tailored customer service experience
2. Supporting with stock take and deliveries as needed
3. Providing in depth knowledge of the brand and our products
4. Communicating appropriately and effectively with customers, team members and management
5. Maintaining visual standards
6. Acting as a Reiss Brand Ambassador
What you’ll ideally bring to the role
7. A passion for premium or luxury product
8. Previous experience in a customer-facing environment
9. Be able to see things through the customer’s eyes
10. Excellent customer service skills
11. Strong attention to detail and high standards of delivery
12. Flexibility and ability to adapt to changing priorities
13. Ability to work in a fast-paced retail environment
14. Have excellent communication and interpersonal skills
15. Have excellent organisational and decision-making skills
16. Be a team player
17. Good written and verbal communication skills
What we’ll do for you
As a permanent member of the team you will receive the following benefits;
18. Seasonal business wear allowance
19. Generous employee discount
20. Rewarding commission structure
21. Wellbeing and financial support through our Employee Assistance Programme
22. Fitness discounts
23. Family friendly policies including enhanced parental pay
24. 23 days annual leave, increasing to 25 days after 2 years’ service
25. Employee referral scheme
26. Career development opportunities