Job overview
The role with be pivotal to the smooth running of the Early Screening and Prehabilitation Service provided by the Pre-operative Assessment Department. The post holder will work closely with the Early Screening practitioner in the identification of patients who need additional support prior to elect surgery to ensure they are full optimized prior to their Pre-op assessment in respect of weight, exercise levels, diabetes management as well as smoking cessation.
Main duties of the job
·Toprovideadministrativeandclericaldutiesandsupportthedepartmentalteam.
·Organiseownworkloadandworkindependently,respondingtourgentrequests andfrequentinterruptionsduringthe working day.
·Touse Careflow or any alternative PAS/EPR system introduced by the Trust to book new appointments, to check patients in to clinic and to discharge them
·To be a conduit for information between patients, health coaches and other healthcare professionals as required.
Working for our organisation
Why colleagues think we are
What does Buckinghamshire Healthcare NHS Trust offer you?
As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
Alongside NHS benefits of generous annual leave entitlement and pension scheme, you'll have access to NHS discount schemes.
We provide a range of health and wellbeing services to promote a healthy, happy workforce.
What do we stand for?
Our vision is to provide outstanding care, support healthy communities and be a great place to work.
Our mission is to provide personal and compassionate care every time.
We are working hard to increase diversity at all levels within the trust. We believe a diverse workforce can have a positive effect on both staff wellbeing and patient outcomes.
We welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities and care-experienced candidates.
We make employment decisions by matching our service needs with the skills and experience of candidates, regardless of age, disability, gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
Person specification
Education, Qualifications and Training
Desirable criteria
1. GCSE English Language and Maths Grade C (or equivalent)
2. Two equivalent ‘A’ levels and Experience to NVQ level 3 or equivalent, knowledge of healthcare settings acquired through training and experience
Experience
Essential criteria
3. Experience of working within peri-operative pathways especially Prehabilitation and Pre-op Assessment
4. Experience of working within a busy office environment
5. Experience of working with clinical systems including Careflow, Evolve, Synopsis & Graphnet
6. Extensive experience in office administration within an NHS setting
7. Experience of dealing with difficult situations
8. Understanding of Data Protection Act and confidentiality
Skills, abilities and knowledge
Essential criteria
9. Excellent communication skills and ability to adjust communication styles to meet needs of all stakeholders
10. Ability to organise and prioritise workload effectively
11. Knowledge of good office and administrative practice
12. Skilled in active and reflective listening, building trust and rapport quickly with stakeholders
13. Ability to work with minimal supervision and act decisively or ask for help as required
14. Willingness to cover the duties of other admin staff with the Department
15. Ability to define, collate, analyse and interpret data
16. Ability to utilise databases and information technology, including word processing, spreadsheets and presentation packages effectively
17. A high level of administrative skills
Desirable criteria
18. Knowledge of taking and transcribing minutes
Special circumstances
Essential criteria
19. Ability to work and travel at all sites within the Trust should the need arise
20. Able to maintain a flexible approach to the role and duties
PPE requirements: Buckinghamshire Healthcare NHS Trust requires all colleagues to wear appropriate personal protective equipment (PPE) in accordance with our infection prevention and control procedures.
COVID-19 and Flu vaccinations remain the best way to protect yourself, your family, your colleagues and of course our patients from the viruses when working in our healthcare settings. We encourage our staff to be vaccinated when recommended.
Application deadline: This post will close on the closing date stated at midnight, however if we receive a large number of applications or there is a change in circumstance, we may be required to close a job before the advertised date.
Application information: If you are offered a job, information will be transferred into the national NHS Electronic Staff Records (ESR) system.
Shortlisting: The monitoring and safeguarding sections are not made visible to the shortlisting panel. The safeguarding section may be made visible to the interview panel, dependent on the role being recruited into.
Travel expenses: It is Trust policy that travel expenses for interviews will not be reimbursed.
Smoking: All Trust sites are NO SMOKING. Smoking in all areas of the buildings and premises is prohibited.
Employer certification / accreditation badges