AV & IT Support Analyst
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
South West London Hybrid Working
Creative Design, Innovation & World-Class Experiences
Are you a people-focused tech expert who loves making IT and AV run flawlessly? Do you thrive in creative, dynamic environments where your work directly shapes the experience of others?
Were partnering with a globally recognised architectural practice that specialises in bringing world-class spaces, events, and experiences to life across sport, entertainment, and the built environment. Their SW London studio brings together architects, designers, technologists and innovators. They are seeking a proactive, personable AV & IT Support Analyst to join their front-of-house IT team.
This is far from a traditional IT support role. As the first point of contact for staff, clients, and visitors, youll ensure every interaction with technology is smooth, simple, and stress-free. Youll work closely with the wider IT and Admin teams to refine systems, improve processes, and enhance overall studio operations.
About You
Clear, confident communication skills
A friendly, approachable, solutions-focused mindset
Solid experience supporting AV and front-of-house IT systems including a working understanding of Poly
Strong organisation and time-management abilities
The confidence to work independently, and the judgement to escalate when needed
Willingness to be flexible and support occasional out-of-hours events
Why Youll Love This Role
Join a truly inspiring creative studio shaping iconic venues and global experiences
Work with talented people in a collaborative, innovative and inclusive culture
Hybrid working, social events, knowledge-sharing sessions and studio perks
Great benefits including gym discounts and opportunities to attend events at the spaces you help support
This is a brilliant opportunity for a motivated AV & IT professional who thrives in a lively, people-centric environment where every day brings something new. If you love variety, creativity, and providing exceptional support in a fast-paced studio, this role is for you.
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