Job Details
Sheridan Maine are pleased to be working in partnership with a reputable company based in Feltham who are currently seeking a Service Desk Coordinator to join their busy team.
Working closely with the warehouse and back office team, the role will be responsible for the following duties:
1. Dealing with telephone enquiries from customers
2. Scheduling new jobs and allocating engineers
3. Logging calls and updating job information on computer records
4. Providing quotes and estimations to customers
5. Reviewing contracts ensuring customer agreements are adhered to
6. Providing stock management, ensuring accurate up to date records
7. Assisting in the warehouse with physical stock movement and checks