Part Time 20 hours per week Mon – Fri (9am -1pm)
As the charitable subsidiary of West of Scotland Housing Association (WSHA), Willowacre Trusts overarching aim is to tackle social and economic disadvantage and impact on tenancy sustainment within the communities served by WSHA. Our values (respect, inclusive, integrity, improvement and support) shape how we act, our decisions and the services we provide.
Our staff are at the heart of our business and we support them to be their best which is demonstrated with 84% of staff saying WSHA is a good place to work. We provide a friendly, inclusive environment and dependent on the role - the flexibility of a hybrid model of working (mix of home and office). Staff also benefit with a generous holiday allowance of 40 days and the option to work flexibly. We know that to deliver outstanding customer service, we must ensure our staff are happy, healthy and motivated and we put a strong focus on staff wellbeing which is reflected with our gold accreditation for Investors in People. All staff also have free access to a comprehensive Employee Support Service.
We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, age, or religion or belief. We are particularly interested to hear from applicants with a disability, or from a black or minority ethnic background.
Disabled applicants who meet the essential criteria will, where possible be granted an interview under the Disability Confident scheme
We are looking for an additional Retirement Assistant for our Yoker Sheltered Housing Accommodation. You the post holder will provide enhanced housing management services to older tenants living in retirement/sheltered housing accommodation. Driven by compassion and kindness, you will build positive relationships with older tenants. You will encourage tenants to participate in groups, events and decisions which affect their lives.
The core hours for the provision of this service are generally between 9 am until 1pm Monday to Friday, although some flexibility on start and finish times would be considered.
You should:
• Have excellent customer engagement skills including face to face and telephone liaison’
• Have experience of delivering older people’s services or similar
• Have knowledge of the key principles of supporting Older People
• Knowledge and experience of Health and Safety such as undertaking daily, weekly, and monthly Health and Safety checks
Completed applications must be returned by 8am on Monday 8th September 2025
Provisional interview date is Monday 15th September 2025.
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