IT Support Engineer Purpose of the Role Our client is a global engineering manufacturer based in Beccles. They have a new opportunity for an IT Support Engineer to support in all matters relating to IT, desktop applications, networks and servers, ensuring the system is kept up to data, backed up and in good working order in East Anglia Key Responsibilities/Activities • Responsible for ensuring all site users’ PC’s/laptops are up to date • Maintenance of site servers • Ensure the site antivirus package is up to date at all times and delivered to all users and servers • Reporting to line manager as appropriate regarding work tasks, priorities and ensuring all correct company procedures are adhered to including booking holiday requests and reporting absence • Ensure daily backups are completed successfully and stored as required to support any disaster recovery needs relating to the site. • Ensure all site computers are set up and updated with the latest patches and security fixes • Ensure that a high quality, customer focussed service is provided to all IT users • Ensure site servers are always up to date regarding security fixes and patches • Seek to rectify all/any user IT problems covering all aspects or IT hardware and software • Monitor site network including addressing any risks including viruses and malware • Work with suppliers to ensure the best possible equi...