A respected market leader within the Commercial Interiors sector, who have experienced rapid growth over the last 10 years are looking to strengthen their team with the key recruitment of a Head of Sales.
The company is renowned for manufacturing high-quality porcelain and ceramic products to both commercial and residential marketplaces. The company’s products are widely used in the residential and hospitality sector in the homes of royalty, stately homes, prestigious retail outlets and on the sets of blockbuster movies.
Purpose of the Role:
The primary focus is driving improvements across all the company’s showrooms by ensuring that staff, processes and customer experience meet the highest standards.
This role demands strong leadership, expertise in luxury retail and a keen eye for design to provide an exceptional interior design service, expertise in recruiting and developing team members and the ability to enhance the teams’ performance to drive sales growth.
In this role the incumbent will ensure our showrooms reflect our brand vision and ensure our product offerings are aligned with our brand, market trends and customer preferences.
Main Responsibilities
Showroom Management:
Oversee the maintenance and enhancement of showroom aesthetics to ensure alignment with the company’s brand standards and current design trends.
Implement visual merchandising strategies that enhance product presentation and customer engagement.
Regularly review and update showroom displays to keep them fresh, relevant and appealing. Sales Staff Development:
Develop and manage the sales team.
Recruit and on-board new members, ensuring they align with our brand goals.
Identify individual performance goals and collaborate with Head Office to provide targeted training, either through your efforts or through other resources, to improve performance.
Develop a strong understanding of luxury market drivers and customer preferences. Equip the team to provide exceptional service and personalised solutions that drive sales and meet customer’ needs.
Sales Strategy and Performance:
As part of the senior team, analyse sales data and market trends to identify opportunities for improvement and adjust strategies accordingly.
Implement sales strategies to drive revenue growth and achieve sales targets.
Report on sales performance. Customer Experience.
Set exceptional customer service standards across the showrooms.
Experience & Requirements:
Proven track record in high-end retail management, demonstrating an ability to understand and cater to the needs of luxury customers, combined with proven experience of staff development, and operational execution.
Deep awareness and involvement in the luxury retail market, with a strong understanding of the key drivers and preferences of high-end customers.
Strong knowledge of interior design trends and an eye for aesthetic detail.
Minimum of 5 years’ experience in a customer-facing retail role, with a focus on performance improvement.
Experience working across multiple retail locations.
Commercially minded with a focus on driving measurable improvements.
A natural leader with a proactive and results-driven mindset, who is passionate about people development and creating high-performing teams.
Please send your CV in the first instance to Russell Cripps.
Reference: RC/2562
Candidate care:
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If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application.
Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise.
In the meantime, we would like to thank you for your interest in Cavendish Maine.
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