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Join to apply for the Shift Manager - Nights role at National Express LTD
Shift Manager - Fresh Produce Warehouse (Night Shift: 7pm-3am or 9pm-5am)
* Location: Gadbrook, Cheshire
* Shift Pattern: Nights - either 7pm-3am or 9pm-5am
* Salary: Competitive + Night Shift Premium + Excellent Benefits
We're partnering with a leading retail logistics business to recruit an experienced Shift Manager for their high-volume warehouse operation in Gadbrook.
This is a critical leadership role overseeing a night shift team of 150-300 colleagues across a fast-paced fresh produce environment. The ideal candidate will have strong operational leadership experience, exceptional people management skills, and a clear understanding of working within a unionised environment.
* The Role
Reporting directly to the site's senior leadership team, you'll be responsible for managing the entire warehouse operation during your shift-ensuring that productivity, safety, quality, and service targets are consistently met. You'll lead from the front, resolving issues in real time, coaching your management team, and driving a performance-led culture overnight.
This is a high-visibility role where your decisions and leadership will directly impact site success.
* Key Responsibilities
* Lead and coordinate the full night shift operation, managing between 150-300 warehouse operatives and team leaders on site.
* Deliver against all shift KPIs including throughput, cost, safety, labour efficiency, absence, and service levels.
* Act as the most senior leader on site overnight-escalating issues where necessary and ensuring handovers are smooth and effective.
* Maintain operational control over both fresh and ambient produce areas, with a focus on chilled goods, shelf life, and handling standards.
* Drive a strong culture of health & safety, compliance, and food safety across the team.
* Manage performance, resolve on-the-spot issues, and develop team leaders through coaching and mentoring.
* Foster positive working relationships in a unionised environment, ensuring fairness, consistency, and clear communication.
* Continuously identify and implement improvements to increase operational efficiency and reduce waste.
* Ensure all reporting and data capture (labour, waste, downtime, OEE) is completed accurately and in a timely manner.
* About You
Role
To be successful in this role, you'll need to bring solid experience in leading large-scale warehouse operations, ideally in the food or fresh produce sector. We're looking for:
* Proven experience as a Shift Manager, Warehouse Operations Manager, or similar leadership role in a fast-moving, fresh produce or food warehousing environment.
* A strong track record of managing large teams (150-300 staff) in a shift-based operation.
* Clear understanding of working within a unionised workforce, with experience managing in that environment considered a strong advantage.
* A hands-on leadership style, confident decision-making, and the ability to remain calm and effective under pressure.
* Excellent communication, people management, and organisational skills.
* An understanding of cost management, performance tracking (KPIs, OEE), and warehouse systems.
* Flexibility to work permanent night shifts (either 7pm-3am or 9pm-5am).
* What's in It for You
* Competitive salary + night shift premium
* 6 weeks' holiday (including bank holidays)
* 15% discount in-store from your first day, plus an additional 10% discount for a nominated friend or family member
* Clear career progression opportunities within a large and well-established organisation
* Healthcare and well-being benefits including Digital GP access
* Free on-site parking and subsidised canteen
* Market-leading pension scheme and life assurance
* Discounts and perks through a company-wide benefits platform - including cinema, gym, and retail savings
* Enhanced family leave and long service awards
* Optional payroll charity donations
If you're a natural leader with experience managing large warehouse teams in a fresh produce environment-and you're ready to take on a high-impact role on the night shift-we'd love to hear from you.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Manufacturing
* Industries
Travel Arrangements
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