Credit Control Lead | Location: Stockport (On-site) \ Salary: c.£45,000+ (depending on experience) | Bonus package & benefits including medical | Contract: Full-time, Permanent
We're supporting a well-established, employee-owned wholesale business who are looking for a hands-on Credit Control Lead to take ownership of debt management across both their head office and depot network. This is a newly-created role ideal for someone who enjoys improving processes, building relationships and working closely with the wider business, not just sitting behind a screen sending statements.
This role is not about aggressive chasing. It's about being commercially smart understanding the customer, spotting potential issues early, using data well, and working collaboratively to find solutions.
If you're a natural communicator who can influence without bulldozing, and you genuinely enjoy being part of a team this will be a great fit.
The Role
You will:
Lead and develop consistent credit control processes across head office and depots
Manage the full debt cycle: from onboarding and credit checks through to resolution and escalation
Work closely with depot managers and commercial teams to prevent issues before they arise
Analyse debtor data to identify trends, risks and opportunities
Maintain strong ledger controls and ensure accurate, timely reporting
Approve credit applications and review credit limits in line with policy
Manage escalations including legal, collections and insurance claims where needed
Support cash flow forecasting and contribute to wider finance discussions
What We're Looking For
5+ years' hands-on credit control experience
Confident managing difficult conversations in a calm and collaborative way
(No debt "bulldozers" this is relationship-led)
Strong attention to detail with a proactive, problem-solving approach
Comfortable working with data to drive decisions and prevent issues
Someone who rolls their sleeves up no ego, no peacocks, just a team player
Strong system skills (Excel essential; STL or similar ERP experience useful)
What's In It For You
Competitive salary + annual bonus schemes
Employee-owned business where your voice matters
Company pension & health plan
A role you can shape and build yourself
Supportive team culture people genuinely look out for each other
If you're someone who takes pride in doing things well, working with good people, and making a real impact, we'd love to speak to you.
BBBH34873