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Luxury retail coordinator

London
Mekhann
Coordinator
Posted: 26 June
Offer description

About the Role Mekhann is a London-based design house specialising in hand-embroidered silk works. Our Bond Street store is not a typical retail environment. It is a quiet, visually led space where rhythm, discretion and consistency define the client experience. We are hiring a full-time Retail Coordinator to take responsibility for the daily running of the store. This is a front-of-house role, but not a traditional sales position. You will welcome clients, maintain the atmosphere of the space, and support the daily rhythm. Sales may occur, but only as a natural extension of presence — not persuasion. The role reports directly to the founder and requires a steady sense of pace, attentiveness to detail and an instinctive understanding of when to act and when to hold stillness. Key Responsibilities Open and close the store each day (keyholder responsibility) Maintain the spatial rhythm and visual order of the store throughout the day Prepare the space before and after client visits with minimal instruction Receive deliveries, maintain stock flow and manage packaging materials Support light admin tasks (Shopify, order prep, basic coordination) Assist with physical preparation of product selections and online fulfilment Support the founder and team when needed, without overstepping the tone or role Maintain the back-of-house with clarity, cleanliness and structure Who This Is For You have experience in luxury retail, boutique hospitality or founder-led spaces You are calm, reliable and observant You prefer operating in refined, structured spaces rather than fast-paced environments You notice what needs doing without being asked You are comfortable welcoming clients and setting the tone, without needing to dominate the space You understand the responsibility that comes with holding keys to a Mayfair store You are happy working independently, with care and consistency Location The Royal Arcade, 28 Old Bond Street, Mayfair – London To Apply Please send your CV and a short introduction via LinkedIn. We are looking for someone who understands the tone of a refined space, holds responsibility without being reminded, and prefers to work with care over visibility. If this sounds like you, we’d be glad to hear from you.

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