Overview
Salary: £28,046.54
Mitie Care & Custody (C&C) is seeking a dedicated and detail-oriented Learning & Development Administrator to provide administrative support for the collation, review, and allocation of training for both operational and non-operational staff. The role ensures compliance with contractual, MOJ, company, legislative, and relevant standards.
Job Objectives And Responsibilities
The main duties include ensuring all training is recorded, reviewed, assigned, and responded to in a timely manner by the appropriate person or department to achieve compliance with contractual, MOJ, company, and legislative requirements. The role also involves processing and disseminating relevant information accurately and within deadlines.
Additionally, the successful candidate will provide support and advice to staff and local managers to ensure quality standards are met in compliance with relevant legislation. They will support the development and production of the training performance report, ensuring all key information is accurately recorded and reported to relevant stakeholders.
The role requires contributing to a climate of innovation and continuous improvement, focusing on meeting contractual requirements, adding value, and delivering best practices. Promoting commitment and compliance with Health & Safety and Environmental standards is essential to ensure these are embedded across the contract.
The candidate will proactively assist stakeholders, responding constructively to questions and action points from the Independent Monitoring Board (IMB), His Majesty's Inspector of Prisons (HMIP), and the MOJ Contract Monitoring Team. Building and maintaining positive stakeholder relationships is crucial.
Finally, the candidate will prepare for and actively participate in performance reviews and internal/external inspections.
Person Specification
The ideal candidate will have excellent attention to detail and be a clear communicator, with both verbal and written English of a high standard. They should possess intermediate to expert IT skills, particularly in Microsoft Word, Excel, and Outlook.
It is advantageous for candidates to have previous experience working in a prison or secure environment, as well as experience in a customer service role or similar. Previous experience in an administrative role is also desirable.
Diversity And Recruitment
As a business, Mitie Care & Custody is committed to diversity and inclusion and we would welcome applications from a wide range of backgrounds including veterans, those looking for a career change, and people who have experience in social care or a learning environment. Full training will be given where applicable.
EEO information and accessibility: Mitie is committed to ensuring our recruitment process is inclusive and accessible to all. If you require reasonable adjustments during the recruitment process, please contact us.
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