ArrosQD is the result of chef Quique Dacosta’s lifelong passion for paella and wood-fired cooking. Our concept evolves around rice, wood and fire, and our aim is to bring the best of Mediterranean cuisine to the heart of London.
We are looking for an enthusiastic hospitality lover who wants to take the lead in a welcoming, supportive and genuinly service-minded Host Team. Ideally, you will already have experience working in a similar restaurant environment as a host/hostess and keen to start a new challenge managing and coordinating our Host Team.
The Job
The successful candidate will be someone with a passion for exceptional guest service, ideally with background experience in similar roles and in hospitality.
The key to this role is to welcome our guests and manage the flow of walk-ins and bookings, and make our guest's experience memorable starting with a warm and friendly welcome!
The Head host/hostess will also be responsible for effectively manage the reservations and bookings system in the restaurant, maximizing restaurant capacity and supporting the team of waiters and managers to ensure all guests receive an excellent service.
The Head host/Hostess will be collaborating with all management levels within ArrosQD team.
At ArrosQD, we put high-quality produce and service first for our guests. And for ourselves, we build careers and opportunities by ensuring Learning and Development opportunities are present daily. Internal growth is embedded in our culture!
We are looking for truly engaging individuals who want to help us live by our values and fulfil our mission, which is to be the best ambassadors of Mediterranean gastronomy, with the Paella culture at the heart of what we do.
So if you feel like starting (or continuing) an exciting career in hospitality…we want to hear from you!
We are always looking to improve our team's journey, and these are some of our current initiatives to help you succeed with us:
* No zero-hour contract, unless you ask us for one because it suits you.
* A dedicated training team and state-of-the-art training platforms to get you where you want. There are lots of training and development opportunities.
* Proper homecooked meals for our team, 2 per day if you are working break shifts or finishing late.
* Nespresso coffee and tea for free, as much as you want!
* Take as many holidays as you need! We will pay up to 28, and spread your holiday pay in the way that suits you best.
* Enhanced holiday allowance. An extra day for each year you work with us, up to 33 days per year!
..and not only that:
* Celebrate your Birthday: Dinner on us!
* Refer a Friend Scheme, generous incentives if you help us build a dream team!
* Great Staff Discounts (50% in all our restaurants)
* Free CODE subscription; access to great discounts in local Bars & Restaurants across the country
* Summer and Christmas team parties!