Vacancy Introduction
We're thrilled to announce plans for our first Hertfordshire Food store in Bishop's Stortford!
This brand-new location, situated conveniently opposite the train station, is due to open its doors this summer, offering the local community and commuters a prime spot to experience quality products and exceptional customer service.
To lead this exciting venture, we're seeking a driven Branch Manager who thrives in a dynamic retail environment. This pivotal role demands a leader who can build a high-performing team, foster a collaborative environment, and ensure exceptional customer service. You'll champion legal compliance and embrace the fast-paced retail landscape, all while guiding your team to achieve their full potential.
If you're a results-oriented leader with a passion for retail success, we invite you to explore this exciting opportunity and be part of our growing food retail story.
Role Responsibility
1. Lead and support the branch team
2. Ensure that the branch delivers exceptional standards and customer service
3. Growing the branch's turnover and profitability (e.g. managing costs, including personnel)
4. Make sure that the branch is operating safe and legally (including acting as the DPS)
5. Establish the branch as the convenience retailer trusted most by its local community
6. Build relationships with other stores, customers and Head Office/support colleagues
7. Promoting membership
The Ideal Candidate
8. Experience of working and managing in a food retail or customer service environment
9. Great interpersonal skills, able to effectively communicate with stakeholders at all levels
10. Commercially astute
11. A confident decision-maker
12. Driven, determined and resilient
13. Good level of literacy, numeracy and IT literacy
14. Self-aware, with commitment to continued professional and personal development
Package Description
What’s in it for you
At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential. How do we do this?
15. Competitive rates of pay
16. 20% discount in our food stores, along with other discounts across our family of businesses
17. 25 days holiday (plus bank holiday entitlement) which increases with service
18. 5% employer pension contribution
19. Death in service benefit
20. Access to our colleague communications app, The Loop
21. Enhanced* family leave and pay arrangements
22. Opportunities to grow, with award-winning training and apprenticeship programmes
23. Great deals and discounts across ’s of high street and online retailers
24. Financial wellbeing support, including Wagestream®