Job Description
The position of Nights Duty Manager has become available at the Castlefield Hotel. As Nights Guest Service Assistant, responsibilities include, Overseeing the bar, having the experience to work in the reception area, checking in and Duty Manager tasks
You will be dealing with guests checking in/out, enquiries, kitchen and restaurant areas, being flexible within your role supporting any department in line with business demands along with Duty Manager tasks
Where Will You Be Working
The hotel is situated for easy access to Manchester City Centre, in the historic district of Castlefield in Manchester.
Just off the Regent Road, The Castlefield Hotel is less than a mile from Piccadilly Gardens and just 5 minutes on foot from Deansgate tram stop.
What Are We Looking For?
We're looking for an individual who can communicate well, can carry out instructions, is able to pay close attention to detail and will commit to providing outstanding service to our guests. Experience is preferable but full training is provided.
We are also looking for a candidate who is;
* Dynamic.
* A Strong focus on customer service.
* Ability to cope under pressure.
* Strongly motivated.
* Ability to multitask.
* Warm personality.
Is now the time for a new challenge? Join us on this journey - people first
At The Castlefield Hotel, we look for people who are dynamic, confident, ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in community and togetherness, hiring individuals that care, training and developing talent to create genuine and caring teams who come together to work and have fun.
What You Should Bring
* Customer Service experience
* Previous experience of a similar role
* A good working knowledge of EPOS systems is desirable but not essential
Excellent Company Benefits
* Competitive Pay in line with other city centre hotels
* Exclusive employee discounted rates
* Friends and Family discount in the bar and restaurant
* Free Gym Membership
* Life insurance
This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you
* Seniority level
Entry level
* Employment type
Part-Time
* Job function
Customer Service and Information Technology
* Industries
Work Remotely
* No
Job Type: Part-time
Pay: £13.02 per hour
Expected hours: 24 per week
Benefits:
* Company pension
* Cycle to work scheme
* Discounted or free food
* Employee discount
* Gym membership
* Health & wellbeing programme
* Life insurance
* On-site parking
Work Location: In person