Position Purpose
Location: Deeside, Flintshire
Reporting to: Director of Site Operations UK & IOM
Direct Reports: circa 4
Travel: As required to customers, suppliers and other Triumph sites
The Director of Quality and Environment, Health and Safety (EH&S) is a senior leadership role reporting to the Director of Site Operations and operating as a key member of the UK senior leadership team.
The role provides strategic and operational leadership for Quality and EH&S across all UK sites, ensuring the safe, compliant and consistent delivery of high-quality aerospace products within a complex and highly regulated manufacturing environment. The Director is accountable for establishing and sustaining robust Quality Management Systems and EH&S frameworks that protect customers, employees and the business, while supporting operational excellence, delivery performance and long-term competitiveness.
The Director will lead the development and deployment of a common zero-defect and zero-harm vision, embedding a Just Culture that promotes early risk identification, transparent escalation and organisational learning through mechanisms such as Flare Cards. Through close partnership with Operations, Engineering and Supply Chain and credible engagement with customers, regulators and certification bodies, the role will strengthen customer confidence, regulatory assurance and quality and safety performance across the UK business.
The role has responsibility for all UK and Isle of Man sites including Deeside, Cheltenham and Isle of Man.
Key Responsibilities
Strategic & Functional Leadership
• Provide visible, values-led leadership for Quality and EH&S, role-modelling the organisation’s commitment to product integrity, safety and ethical behaviour.
• Own the UK Quality and EH&S strategy, ensuring alignment with operational priorities, customer expectations and regulatory requirements.
• Build and sustain a high-performing, multi-site Quality and EH&S leadership team through effective capability development, performance management, succession planning and targeted recruitment.
• Assess the effectiveness of existing Quality and EH&S systems, processes, structures and capability; define and deliver a clear roadmap for cultural and performance transformation.
• Lead the development and maturity of the Business Management System, ensuring consistency, discipline and continuous improvement across all sites.
Quality Excellence & Product Integrity
• Establish and embed a common zero-defect quality vision, ensuring consistent standards, processes and behaviours across the UK business.
• Ensure products and processes consistently meet or exceed customer, regulatory, statutory and contractual requirements.
• Drive the evolution of Quality from inspection-led activity to system-based, preventative and data-driven solutions, including robust control of FAIs, MRB, non-conformance management and corrective action systems.
• Ensure effective deployment of APQP, risk management (FMEA/FMECA), configuration control and quality planning across new product introduction and programme delivery.
• Lead internal, customer, regulatory and third-party audits, ensuring timely closure of findings with effective root cause analysis and sustainable corrective actions.
• Maintain all required certifications and approvals, including AS9100, Nadcap and customer-specific accreditations.
Key Responsibilities
Environment, Health & Safety Leadership
• Provide strategic leadership for EH&S, ensuring full compliance with UK & IOM legislation, statutory obligations and corporate standards across all UK & IOM sites.
• Drive a proactive EH&S culture characterised by leadership engagement, personal accountability and employee ownership.
• Ensure robust systems for risk assessment, incident investigation, root cause analysis, reporting and corrective action.
• Oversee ISO14001 and ISO45001 management systems, ensuring audit readiness and continuous improvement.
• Lead site safety inspections, management reviews and statutory reporting, ensuring consistency and effectiveness.
Just Culture & Speaking-Up
• Act as executive sponsor for a Just Culture, ensuring a fair, consistent and learning-focused approach to quality, safety and behavioural events.
• Champion the use of Flare Cards as a proactive speaking-up and early warning mechanism, reinforcing that raising concerns is encouraged, protected and valued.
• Ensure leaders consistently differentiate between human error, at-risk behaviour and reckless behaviour, focusing first on system learning and prevention.
• Ensure learning from Flare Cards, near misses and incidents is visible, shared and translated into meaningful system and process improvements.
Business Partnership & External Engagement
• Act as a trusted business partner and change agent to the Director of Site Operations and senior leadership peers.
• Build strong, credible relationships with customers, regulators and certification bodies, positioning the organisation as a responsive and accountable aerospace manufacturing partner.
• Lead customer engagement on quality and EH&S matters, ensuring timely communication, effective containment and robust corrective action where required.
• Partner with Supply Chain to improve supplier quality performance, including supplier development, risk mitigation and dock-to-stock initiatives.
• Provide Quality and EH&S input into bid proposals, capital investment decisions, new technologies and new programme introductions.
Skills, Experience & Qualifications
Essential
• Degree qualified in Engineering, Manufacturing, Operations or a related discipline, or equivalent senior-level aerospace quality leadership experience.
• Minimum 15 years’ progressive leadership experience within aerospace or a similarly complex, highly regulated manufacturing environment.
• Proven experience leading multi-site Quality and EH&S functions with accountability for systems, people and performance.
• Strong working knowledge of AS9100, Nadcap, APQP, Lean Six Sigma, FMEA/FMECA,
• Demonstrated success delivering quality and safety culture transformation, with measurable improvements in compliance, performance and engagement.
• IOSH Managing Safely as a minimum; NEBOSH General Certificate strongly preferred.
• Strong influencing capability at senior leadership level, with the credibility to challenge constructively and drive change.
Desirable
• Chartered Quality or Safety qualification (e.g. ASQ, CQI, IOSH Chartered, NEBOSH Diploma).
• Lead Auditor qualification for AS9100, ISO14001 and/or ISO45001.
• Experience within complex machining environments and low-volume / low-mix aerospace manufacturing.
• Strong digital capability, with experience leveraging quality systems, analytics and data-driven decision-making.
Leadership Competencies
• Strategic thinker with the ability to translate vision into disciplined execution.
• High personal credibility with customers, regulators and senior stakeholders.
• Calm, resilient and decisive under pressure.
• Demonstrates strong Just Culture judgement and fairness in decision-making.
• Builds trust and psychological safety, encouraging early escalation and continuous improvement.
• Collaborative, inclusive and values-driven leadership style.