Are you an organised, compassionate, and detail-oriented professional looking to make a real difference in patient care? My client is seeking Administrative Assistant to support services by providing exceptional administrative and customer service support.
* 9 months FTC
* £25,000 per annum
* 35 hour working week
* 4 days home working, 1 day office
* Due to location you wll need a car
Duties include:
* Handle patient, family, and professional enquiries with sensitivity and confidentiality
* Maintain accurate, up-to-date patient records and appointment details
* Provide cross-cover support to ensure smooth service delivery across teams
* Act as a key point of contact, offering excellent customer care and escalating queries when needed
* Use our patient database (Salesforce) to track pre-assessment questionnaires and liaise with patients, carers, and service providers
You will need:
* Relevant administrative experience
* Experience of using databases
* Clear understanding of the need to maintain confidentiality in all areas of work including phone conversations, written materials and computerised materials and processes
* Able to communicate with all levels of internal and external customers
* Able to work alone/able to organise own workload
* Demonstrates a “can do attitude” to work situations
* Polite, sympathetic, patient, and diplomatic. Able to get on with people and share knowledge with others
Sound like you? Apply now!
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