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Job Role: Engineering Supervisor
To provide leadership and effectively deliver the day-to-day maintenance and operation of the plant within a multi-skilled engineering team, in accordance with best practices and JLL standards. Primarily support the team in delivering all aspects of engineering services.
What your day-to-day will look like:
1. Manage maintenance engineers, including conducting monthly one-to-ones, annual reviews, and setting objectives.
2. Oversee all planned maintenance tasks within the contract, manage reactive calls and breakdowns, and report monthly SLAs to support the FM team with reports and weekly SLA calls.
3. Lead your team of technicians to support agreed SLAs and KPIs.
4. Ensure team use the JLL CAFM system to accurately record PPM and reactive tasks.
5. Ensure timely completion of ECAP or other client system approvals.
6. Manage on-site contractors by reviewing risk assessments, method statements, and supporting permit-to-work issues; ensure site inductions for engineering staff and third-party vendors.
7. Implement and manage JLL health and safety policies, updating risk assessments and method statements, and maintaining up-to-date records and communication.
8. Maintain JLL H+S logbooks, ensuring all records are current.
9. Conduct regular toolbox talks, recording and monitoring attendance.
10. Ensure team completes monthly mandatory Workday online training.
11. Review JLL Water logbook records monthly, escalate any parameters out of tolerance, and ensure accurate record-keeping.
12. Supervise all water treatment and testing procedures.
13. Manage security and engineers' monthly on-call rota, overtime, and call-out payments.
14. Assist the Facility Manager with monthly billing tracking and control of M+E invoicing costs.
15. Maintain statutory compliance logbooks and records, supporting timely receipt of compliance reports.
16. Support the Facility Manager with energy-saving initiatives.
17. Hold regular meetings with site staff to foster communication and generate new initiatives.
18. Conduct biannual and annual performance reviews via the JLL IPMP process.
19. Support refurbishment and upgrade projects, ensuring minimal operational impact.
20. Manage the client’s IT Change Management process as the single point of contact.
21. Perform Electrical AP duties in accordance with scheduled plans and reactive needs.
Note: All details are provided for guidance only and do not limit the responsibilities and accountabilities of the role.
Qualifications and Experience
* Minimum of 5 years relevant experience in critical environments such as data centers or corporate banking.
* HV Authorized Person with at least 5 years’ experience.
* Electrical Engineering HNC/HND/NVQ or completed apprenticeship.
* C&G Pts. 1 & 2, or equivalent.
* 17th Edition IEE Wiring and Installation (ability to attain 18th Edition through training).
* IOSH Working Safely or NEBOSH equivalent.
* IPAF certification (combined).
* L8 Awareness Training.
* Excellent communication skills, able to engage with staff, management, and customers.
* Leadership skills to motivate and direct a team of engineers.
* Proactive with a high standard of operation.
* Good IT skills and report writing capabilities (Outlook, Word, Excel, PowerPoint).
* Knowledge of working in M&E, FM, and TFM environments.
* Permit to Work, Risk Assessment, and Method Statement experience or training.
* Proficient in Microsoft Office and Visio.
* Auditing training or experience.
* Familiarity with relevant regulations, legislation, and British Standards.
* Self-motivated, disciplined, and autonomous.
* Flexible and adaptable to work requirements.
* Strong interpersonal skills for managing diverse stakeholders.
* Ability to manage multiple priorities and work within tight deadlines.
* Calm and composed in conflict situations, with good resolution skills.
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