JLL are currently recruiting for a part‑time Facilities Manager to join the team at Northfield Shopping Centre in Birmingham. What this job involves: To advance and contribute to the development of the asset management strategy and business objectives, and to play the central role in delivery of high and efficient standards of onsite management and care, in maintaining the Centre's position in the locality as a best in class, desirable, safe and progressive environment for retailers to trade in and customers to shop, visit and work in.
Responsibilities
* Continue to improve the quality of the retail environment at the Centre
* Lead, develop and inspire the Centre Management team
* Working closely with the Landlord's marketing consultant to optimise and ensure delivery of the marketing strategy
* Build and maintain effective relationships with all retailers in the scheme
* Work with the Centre Team on reporting and benchmarking of retailer performance and turnover within the Centre
* Undertake Annual Tenant/Occupier Surveys or more frequently as required
* Create an ambassadorial role in local industry business groups, Local Authority and community/civic stakeholder meetings including representing the Centre at local BIDs meetings and any other relevant association meetings
* Drive additional income generation via commercialisation activities in conjunction with appointed commercialisation team and optimisation of net operating car park income
* Assume responsibility for the development and continual refinement of business plans to ensure outstanding business results delivered over time
* Annual Business Planning and quarterly reporting on performance
* Review opportunities for cost control and efficiencies
* Management of contractor/supplier relationships and key staff
* Overall responsibility for Health & Safety and Environmental Management
Qualifications
* Relevant Management experience gained within a high‑profile shopping centre environment
* Strong retail background and understanding of different retailers and the challenges they face
* Broad knowledge and approach to addressing key business challenges facing the retail market and the Centre, including current and future trends
* Proven track record in managing onsite/in‑house management teams
* Experience of managing major CAPEX and service charge projects
* High degree of technical competence (via degree or recognised diploma)
* Ability to support change‑related initiatives and determine required expertise and resources to resolve problems quickly and efficiently
* Detailed understanding of financial management, profit & loss, and IT skills
* Ability to communicate at board room level and contribute to identifying and evaluating potential solutions based on facts, risk assessment, and desired business objectives
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