Job Description
Inbound Sales Advisor
Hybrid
At HSS ProService, we’ve built a smarter way for businesses to get the tools, equipment, and materials they need. Our online marketplace connects customers with trusted suppliers quickly and easily, helping them get the job done.
We use technology, teamwork and bold thinking to make hiring and buying better for everyone faster, simpler, and more sustainable.
We’re currently looking for an Inbound Sales Advisor to join our Customer Excellence team, where you’ll be championing world class customer service by dealing with inbound sales enquiries - making sure to upsell and cross-sell wherever possible.
A typical day:
1. Respond to all inbound enquiries as quickly as possible to convert into an order, processing and managing from inbound (email/web/chat/phone) contact
2. Raise contracts and administer customer orders with attention to detail to ensure we prevent queries, invoice issues and disputes at the front end of the transaction
3. Work with our operations teams and those of our re-hire partners in a calm and collected way to ensure customers get the equipment they need when they need it
4. Effectively cross-sell, upsell and mainta...