A well-established business in the security sector is looking for a skilled German-speaking Technical Support Engineer to join their expanding EMEA team. Acting as a trusted technical partner to both clients and internal sales teams, this role is pivotal in ensuring customers gain maximum value from the company’s advanced solutions, while helping the business strengthen partnerships and win new opportunities.
The ideal candidate will be a natural collaborator who thrives on solving complex challenges, enjoys working closely with clients, and can translate intricate technical details into clear, actionable guidance. They will play a vital role in supporting organisations through the deployment and adoption process, ensuring each solution is successfully integrated and aligned with customer objectives.
In this hands-on role, the Technical Support Engineer will provide expert assistance across a wide range of activities, from delivering engaging product demonstrations and supporting proof-of-concept deployments, to troubleshooting technical issues, advising on best practices, and enabling seamless integrations. They will also contribute to technical documentation, optimise support processes, and produce practical resources that empower customers to operate securely and effectively.
Person Specification:
* Professional fluency in German language.
* Strong customer focus with a genuine passion for technology.
* Broad IT expertise, including Windows environments, core networking principles, and virtualisation.
For those seeking to join a respected name in digital security, this position offers the chance to take on meaningful challenges, work with the latest technologies, and make a real impact on how organisations safeguard their digital assets across the EMEA region