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Directorate operations manager - diabetes/endocrinology

Norwich
Norfolk and Norwich University Hospital NHS Foundation Trust
Operations manager
€50,000 a year
Posted: 14h ago
Offer description

Reporting to the Senior Operations Manager (SOM) for the associated Service(s), the post holder will be an integral member of the Leadership Team and be responsible for the delivery of all operational functions for their speciality(s) across all delivery locations. The post holder will work with their Triumvirate and closely with their SOM to deliver operational performance targets – including waiting lists, budget adherence – and continually improve the quality of services to patients by using best practice standards within the available income.

Full time: 37.5 hours per week.


Responsibilities

1. Be an active member of the Service(s) leadership team, proactively leading and providing solutions to resolve all operational issues, in accordance with agreed objectives, targets, quality standards and resource constraints.
2. Have existing leadership experience in driving the performance of teams and possess personal qualities and skills to deal competently with complex issues, ensuring that policy is implemented and performance managed within their service(s).
3. Ensure that systems and processes are in place to comply with relevant legislation and governance requirements, including responsibility for the delivery of clinical and clinical technical services within their area.
4. Ensure the provision of high quality, safe, effective and efficient clinical services within portfolio; ensuring that these services are patient‑centred, responsive, innovative and evidence‑based.
5. Responsible for the identification and implementation of improvement plans, utilising GIRFT and national best‑practice models to maximise performance and productivity within portfolio.
6. Responsibility for the achievement of operational quality, workforce, financial, and performance metrics within portfolio.


Benefits

* Flexible working hours
* Fast Track Staff Physiotherapy Service
* Multi Faith prayer room
* Discounted gym memberships
* Excellent pension scheme and annual leave entitlement
* Wagestream – access up to 40% of your pay as you earn it
* Free Park & Ride service direct to NNUH site
* Free 24‑hours confidential counselling support
* On‑site Nursery
* On‑site cafes offering staff discounts
* Support in career development
* Flexible staff bank
* Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
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