Job Description eRS
Manager
Location – Home based with expected travel
Hours – Full Time 37.5 per week We are looking for an
eRS
Manager to join the team at Ramsay Health Care UK.
The
eRS
Manager will lead the effective management and optimisation of the NHS
e
Referral
Service (
eRS
) across the organisation. This role
is responsible for
driving NHS growth, ensuring best practice, and supporting sites in
maintaining
compliance with national targets and operational priorities.
Key Responsibilities Operational Management Lead and oversee the effective management of the
eRS
system to support NHS growth and ensure best practice.
Develop and refine
eRS
processes to align with national guidance and performance expectations.
Support sites in
maintaining
high
quality
,
accurate
information within the
eRS
system.
Reporting & Analytics Produce
organisation
wide
reports on
eRS
activity, including referral volumes, market
trends
and service utilisation.
Develop analytical tools and dashboards to measure performance and support informed
decision
making
.
Conduct competitive analysis and research wider market trends to
identify
opportunities for optimisation and growth.
Stakeholder Engagement Act as the primary liaison with NHS Digital / NHS England for updates,
developments
and national initiatives.
Arrange,
coordinate
and lead internal
eRS
review meetings with hospitals and operational teams.
Provide training,
guidance
and ongoing support to operational teams on all
eRS
processes and systems.
Qualifications & Experience
Essential Experience Strong understanding of current healthcare industry issues.
In
depth
knowledge of the NHS
e
Referral
Service (
eRS
).
Experience with NHS pathways, RTT (Referral to Treatment), and patient journey processes.
Full UK driving licence.
Preferred Experience Previous
experience working within the private healthcare sector.
Knowledge of continuous improvement methodologies and auditing processes.
Experience introducing, supporting, or developing patient administration systems.
Essential Education & Capabilities Proficiency
in Microsoft Office (Word, Excel,
PowerPoint
and Outlook).
Strong attention to detail with the ability to produce clear, professional reports and presentations.
Excellent communication skills, with the ability to engage and influence stakeholders at all levels.
Why join us? At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life
balance
and career development, because
we’re
people caring for people:
Health, Wellbeing & Financial Security
Private Medical Cover, with the
option
to add your partner and dependants
Discounted Bupa Dental Insurance
Life Assurance (Death in Service) x3 your base salary
Private Pension, with Ramsay matching up to 5% after a qualifying period
Employee Assistance Programme
Work–Life Balance
25 days annual leave + bank holidays, with the
option
to buy or sell
additional
days
Flexible shift patterns, where possible
Family friendly policies including enhanced parental leave
Volunteer leave to support causes that matter to you
Career Development & Recognition
Training and Development via the Ramsay Academy to support your career development
Colleague recognition programme to celebrate our people
Lifestyle & Everyday Perks
Access to our benefits platform, offering a wide range of discounts Cycle2Work scheme
Subsidised staff restaurant, where possible
Free parking on site, where possible
About Us:
Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider
operating
in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees
forms
the basis for our success.
We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.
We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care
’. We are committed to equality of opportunity for
all,
this role is subject to an Enhanced DBS check.
We value your application and welcome any questions you may have prior to applying.
Please be advised that we
reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.
We care.
It’s
more than what we do,
it’s
who we are. Everything we do is about striving to deliver the best care. And
it's
a belief
that's
as true today as it was when we welcomed our first patients in 1964.
“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success. We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients. We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
To ask any questions before applying, please contact Amy on
amy.green@ramsayhealth.co.uk .
We care.
It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks.