Legal Operations Consultant/ Legal Process Improvement – London – £65k – Permanent
Currently have an exciting opportunity for a Legal Operations Consultant/ Legal Process Improvement Consultant to join the team on a permanent basis. The successful candidate will work closely with clients, partners, associates, and the wider team to enhance service delivery, drive innovation, and improve legal processes. This is a fantastic opportunity to be part of a forward-thinking team that’s redefining how legal services are delivered.
Key Responsibilities
* Serve as a key point of contact for clients, managing day-to-day operations and governance forums
* Analyse legal workflows to identify inefficiencies and recommend improvements
* Implement strategies to optimise legal service delivery and reduce costs
* Manage legal tech solutions—from selection to implementation and training
* Develop and track performance metrics, KPIs, and reporting dashboards
* Oversee vendor and outside counsel relationships
* Lead knowledge management initiatives and billing processes
* Drive change management across client and internal teams
* Collaborate with cross-functional teams to align legal operations with business goals
* Design and deliver training on new tools and processes
The role is based in London, Hybrid working, going into the office 1 day a week.
If you have experience in Legal Process Improvement then please get in touch!
Legal Operations Consultant/ Legal Process Improvement – London – £65k – Permanent