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Regional technical manager

Bristol (City of Bristol)
Octagon
Technical manager
Posted: 19 January
Offer description

We’re looking for a Regional Technical Manager to support high-quality commercial kitchen equipment used by professional kitchens, helping them deliver great food efficiently and reliably.
You’ll lead the service partner network across Southwest England in a hands-on role, combining strong technical knowledge with people skills to make sure customers receive the best possible service.
What You’ll Do As A Regional Technical Manager
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Support and guide service partners in your area, helping them deliver excellent service.
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Check how service partners are performing and help improve where needed.
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Train service partners and, if needed, other technicians.
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Visit customers to help solve technical issues and support installations or events.
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Troubleshoot problems and work with the team to fix escalated issues.
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Review service metrics and customer feedback to spot opportunities for improvement.
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Help with spare parts support and technical projects.
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Travel in your territory up to 50% of the time and be available for support when needed.
What We’re Looking For in a Regional Technical Manager
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Strong technical skills—able to read wiring diagrams, understand gas systems, and use basic diagnostic tools.
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Gas Safe Certification (Comcat 5)
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Hands-on experience fixing or maintaining equipment (food equipment, HVAC, automotive, or similar industries).
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Technical training or apprenticeship is a plus.
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At least 3 years’ experience as a technician, lead hand, or supervisor.
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Comfortable training others.
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Good Microsoft Office skills (Excel, Word, PowerPoint).
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Strong communication skills and a customer-first attitude.
* Full UK driving license and passport for occasional international travel!
Who You Are
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A natural leader who leads by example and can motivate others.
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Practical, solutions-focused, and ready to get stuck in.
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Organised, reliable, and able to work on your own or in a team.
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Positive, enthusiastic, and keen to learn and grow.
If you’re an ambitious, target-driven professional eager to make an impact, please apply for this Regional Technical Manager

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