Company Overview
Imperium Engineering is a leading Design and Build consultancy that offers a wide spectrum of expertise across various sectors, including planning, structural engineering, and construction project management. With offices located in London, Kent, Birmingham, and Manchester, we are dedicated to delivering exceptional service through our talented team.
Summary
Follow up leads, chase quotes, upsell services, and maintain CRM contact activity across multiple businesses. Vital frontline role in driving conversion.
* Call and follow up on all warm inbound leads across engineering, property, and trading
* Chase proposals, quotes, and schedule meetings for senior staff
* Upsell additional services and manage reactivation of past clients
* Log all activity in the CRM and report performance weekly
* Build strong relationships with clients and internal teams alike
* Calls made and follow-ups completed daily
* Quote-to-sale conversion rate
* Upsell/rebooking performance
* Client satisfaction/feedback ratings
* CRM activity logging completeness and accuracy
* Qualifications
* Proven experience in B2B sales or client relations within a consultancy or engineering environment.
* Proficiency in CRM software; experience with is a plus.
* Excellent communication skills in English is a must.
* Strong interpersonal skills with the ability to build rapport with diverse clients.
* Ability to manage multiple projects simultaneously while maintaining attention to detail.
* A proactive approach to problem-solving and client engagement.
If you are passionate about building lasting client relationships and want to be part of a forward-thinking consultancy, we invite you to apply today and help us shape the future of structural engineering
Job Type: Full-time
Pay: £27,000.00 per year
Benefits:
* Company events
* Company pension
* Free parking
* On-site parking
Experience:
* Telemarketing: 2 years (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person
Reference ID: marketing