General information Reference 004623 Closing Date 05/08/2025 Service Area Directorate Environment Service Area Customer Services Category Customer Service - Customer Service - All Job Title Customer Service Officer Grade BBU08 Salary Range (£ pro rata for part time roles) BBU08 30,559 - 33,366 Contract Type Full time permanent Contract Hours 37 Job Advert A fantastic opportunity has arisen for someone with a positive attitude and excellent Customer Service skills to join our fast paced team based in Bedford town centre. This could be the job for you if you love interacting, communicating, problem solving and helping people. This is an excellent opportunity for anyone looking to take the next step in your career. How to apply When you are ready to apply, click on ‘Apply for Vacancy’; you will be asked to upload a CV and answer some application questions. The application questions require a yes/no response. Please make sure your CV shows how you meet the requirements for the role you are applying for, the job profile below will show the essential selection criteria. An optional CV template is provided below. Closing Date: 5th August 2025 Interview Date(s): W/C 11th August 2025 Please note: The Council will not normally re-employ ex-employees in receipt of: · a severance payment (within 12 months of leaving) · a local government pension (applies to Senior Officers only) unless the appointment is business critical For further information, please email recruitment.team@bedford.gov.uk Bedford Borough Council is proud to be a member of the Armed Forces Covenant and the Care Leavers Covenant, we pledge to interview any eligible job applicant who meets the minimum criteria for the job they are applying for. Bedford Borough Council is also a Level 2 Disability Confident employer and guarantees to interview anyone with a disability whose application meets the minimum criteria for the role they are applying for. Visa Sponsorship Bedford Borough Council is unable to offer visa sponsorship for this role. Enhanced DBS This post is exempt from the Rehabilitation of Offenders Act 1974. If your application is successful you will be required to declare any spent and unspent convictions, adult cautions (simple or conditional) that are not "protected" as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020). Additional Vacancy Information Allowance (pro rata for part time roles) N/A Work Pattern Full time Is this an enhanced DBS role? Yes Is this a politically restricted role? No Is this a customer facing role which requires a fluent English Speaker? Yes Location Bedfordshire, Bedford Borough Council Recruitment, Bedford Location Bedford Is this a designated car user position? No