Job Description
2 months contract with local authority
* Keeping abreast of Council Tax and recovery legislation, case law, and related policies and procedures.
* Handling the administration for the recovery of Council Tax, including initiating recovery action, issuing final notices and summonses, and referring cases to external enforcement agents.
* Managing customer inquiries resulting from recovery action and negotiating payment arrangements.
* Making decisions on the next course of action for enforcement agent returned cases.
* Assisting with compiling statistics and reports and testing new software releases for the Council tax system.
* Liaising with seniors to ensure the Council’s approach to corporate debt recovery and enforcement complies with legislation.
* Representing the authority in court actions relating to Council Tax liability as required.
* Prioritizing and managing workloads to achieve objectives and targets and meet customer requirements.
* Demonstrating awareness and understanding of equal opportunities and other people’s needs.
* Performing any other reasonably allocated duties and responsibilities.
Skills/Experience:
* Understanding complex legislation and demonstrating the ability to work on own initiative to achieve targets and deadlines.
* Strong communication, negotiation, organizational, and time management skills.
* Ability to prioritize large volumes of complex work to meet tight deadlines and targets.
* Experience in processing Council Tax accounts and recovery work.
* Knowledge and experience of using Academy.
Requirements
* Experience of processing Council Tax accounts and recovery work.
* Demonstrable knowledge and experience of using Academy.
Requirements
Requirements: Strong numeracy and literacy skills Attention to detail and accuracy Proficiency in Microsoft Excel, Word, and Outlook Accounting skills Finance experience is preferred