Overview
Here at The Edinburgh Woollen Mill we have a fantastic opportunity for you to join our vibrant team as an Area Manager for the South East. The role will be responsible to manage and support stores in an assigned area to achieve Company objectives by empowering Store Managers, promoting a customer focus culture to all colleagues which will assist to maximise sales and profit performance. Total Profit and Loss accountability for results in each area.
The Edinburgh Woollen Mill is a retail business comprising over 400 units, including High Street, Tourist & Destination sites, predominantly Fashion and Home.
High Street stores sell ladies and menswear for the 45+ customer, located across the UK and Ireland. Tourist Shops and Visitor Centres reflect local locations and often feature food service and exhibitions as part of the offering. Destination Shopping sites contain multiple brands to enhance retail appeal, such as Antartex Village, Kernow Mill and Mackinnon Mills.
Responsibilities/Objectives
* To achieve and exceed sales and profit budgets in the stores and the area overall
* Take a leading role in setting business objectives and budgets, and agree with Store Managers on plans and strategies to achieve them
* Ensure high standards of customer service and satisfaction are achieved and maintained in all stores
* Plan, monitor and regulate the financial performance of stores, identifying opportunities, remedying issues, and maximizing the return from existing resources
* Plan store strategies/layouts in line with divisional sales strategies and ensure stores implement agreed seasonal and promotional plans
* Identify new opportunities to profitability and expand each store’s business potential; feed back to Head Office any other business opportunities (e.g., potential new sites)
* Ensure stores are crewed effectively to maximise sales and maintain store standards within cost parameters
* Take responsibility for reducing operating costs, protecting profitability, and combatting shrinkage and controllable expenses
* Ensure company procedures for cash and stock handling are followed and security procedures are observed within stores
* Recruit Store Management in conjunction with HR, in line with the needs of the stores and company
* Oversee induction and ongoing training of Store Management in line with induction guidelines
* Identify and develop individuals with potential for succession; maintain an accurate succession plan for the area
* Monitor performance and behaviour of Store Managers and take disciplinary action as required within company procedures
* Ensure Store Managers recruit, induct and train their store teams in line with company procedures and programmes
* Ensure Store Managers monitor their team’s performance and carry out annual performance reviews
* Maintain a safe working/shopping environment in line with HASWA and company procedures; carry out risk assessments for new stores or as directed by Health and Safety
Flexibility is essential since the job-holder’s working hours will be determined by the requirements of the business.
Role Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Retail
Note: This description reflects the original responsibilities and context provided and retains company terminology without adding new information.
#J-18808-Ljbffr