Service Charge Officer King's Cross Temporary Full time Are you an experienced Service Charge professional with a passion for resolving complex accounting issues? A leading Housing Association is seeking a Service Charge Officer specialising in project-based service charge accounting to join their team based in King's Cross. THE ROLE This role focuses on delivering a backlog of service charge accounts for large or complex schemes, ensuring accuracy, compliance, and resolution of any historical issues. Lead on service charge projects within the Places & Estates directorate Work through historic accounts issued under Section 20b to audit and delivery stage Collaborate with the Estate Operations Manager and wider teams to resolve queries Visit sites across London where necessary to support investigations and analysis Review and respond to resident complaints and queries regarding service charges Document decisions, actions taken, and lessons learnt throughout the process Present complex data and findings to stakeholders in a clear and actionable formatTHE CANDIDATE The ideal candidate will have solid experience in a similar service charge role within housing, particularly working on large, mixed-tenure schemes. Proven ability to analyse and reconcile complex service charge accounts Experience working with varying service charge regimes (variable) Strong understanding of leases, tenancy agreements, and relevant housing le...