An established UK organisation is seeking an experienced Head of IT to lead and evolve its technology function during a period of operational maturity and controlled change.
Reporting directly to the Managing Director, this role has end-to-end responsibility for IT strategy, infrastructure, service delivery, security, and governance. The successful candidate will lead a multi-disciplinary internal IT function through senior specialists, while remaining technically engaged in architecture, resilience, and major incidents where required.
This is a senior leadership role suited to someone who balances hands‑on technical credibility with strong governance, people leadership, and commercial awareness.
The Role
* Setting and delivering the IT strategy and roadmap aligned to business priorities
* Owning IT operations, infrastructure, and 24/7 service delivery
* Ensuring system resilience, cyber security, disaster recovery, and business continuity
* Leading IT governance, risk, compliance, and audit readiness
* Providing leadership and direction to senior technical specialists across infrastructure, development, testing, automation, and data
* Overseeing internal systems development, controlled change, and release management
* Owning data governance and management reporting (including BI and operational reporting)
* Managing the IT budget, forecasting, suppliers, and strategic partners
* Building a culture of service excellence, accountability, and continuous improvement
About You
* Proven experience as a Senior IT leader in a complex environment
* Strong background in IT operations, infrastructure, and service delivery
* Experience leading cyber security, resilience, and continuity programmes
* Solid Microsoft enterprise experience (M365, Azure, identity, security), with broader infrastructure exposure
* Experience leading and delivering through senior technical specialists
* Good working knowledge of ITIL and security or governance frameworks (e.g. Cyber Essentials Plus, ISO 27001)
* The confidence to operate hands‑on in complex or high‑impact situations when needed
* The ability to translate technical risk into clear, commercial language
What's On Offer
* A senior, influential role with direct access to executive leadership
* A stable but evolving technology environment with scope to make a tangible impact
* A balanced remit across operational excellence, improvement, and innovation
For more information and a detailed job spec, please contact Ruben Davis at Synergy.
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