Summary Prolec, a busy and fast-growing electrical services company, is seeking a motivated and enthusiastic Admin Apprentice to support its day-to-day office operations. This is a fantastic opportunity for someone looking to kickstart their career in administration within a friendly and hardworking team. Wage £14,918.80 for your first year, then could increase depending on your age National Minimum Wage rate for apprentices Check minimum wage rates (opens in new tab) Training course Business administrator (level 3) Hours Monday to Friday, 8:30am - 4:30pm 37 hours 30 minutes a week Start date Tuesday 5 August 2025 Duration 1 year 6 months Positions available 1 Work Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience. What you'll do at work Answering phone calls and assisting with customer and supplier enquiries Organising job schedules for engineers Filing and maintaining records Updating and managing spreadsheets Communicating with colleagues, customers, and suppliers Ordering materials and monitoring stock levels Preparing and sending out quotations Inputting supplier invoices and generating customer invoices using Xero Where you'll work 355 Hedon Road Hull HU9 1RA Training Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills. Training provider HULL BUSINESS TRAINING CENTRE LIMITED Training course Business administrator (level 3) Understanding apprenticeship levels (opens in new tab) What you'll learn Course contents Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required. Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks. Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate. Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge. Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department. Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues. Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation. Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required. Training schedule Level 3 Apprenticeship in Business Administration consisting of: Level 3 Apprenticeship in Business Administration Level 2 Functional Skills in Mathematics (if applicable) Level 2 Functional Skills in English (if applicable) You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take. Additional off the job training will also be required as part of the Apprenticeship. There will also be an end point assessment. Requirements Essential qualifications GCSE in: English (grade 4) maths (grade 4) Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know. Skills Communication skills Attention to detail Organisation skills Customer care skills Problem solving skills Administrative skills Team working Initiative About this employer With over 30 years of experience, Prolec has been providing electrical contracting services to customers across the country from our base in East Yorkshire. Led by two experienced Directors, Prolec is home to a skilled and friendly team of electricians and apprentices who work closely together in a fast-paced but relaxed environment. With a strong emphasis on teamwork, communication, and continuous learning, Prolec is committed to developing talent and supporting the next generation of skilled professionals. After this apprenticeship After the Apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education. Ask a question The contact for this apprenticeship is: HULL BUSINESS TRAINING CENTRE LIMITED Mya Buckingham mya@hullbusiness.co.uk The reference code for this apprenticeship is VAC1000332426.