Employee Relations Specialist
Salary: £50,000 plus excellent benefits
Location: Pontypridd base with travel across Wales and the borders + hybrid working when the role allows
Hoop Professional Services & HR are seeking an experienced Employee Relations Specialist to join a highly renowned organisation in Wales on a 12-month fixed-term contract. This is an excellent opportunity for a seasoned ER professional with strong union experience and a background in complex environments to make an immediate impact.
You will take full ownership of a high-volume ER caseload, working proactively to resolve issues and support cultural change. This role requires flexibility, resilience, and the confidence to handle sensitive matters with professionalism and integrity.
Key Responsibilities
Lead end-to-end management of ER cases, including disciplinary, grievance, performance, and absence matters, ensuring timely and legally compliant outcomes.
Work collaboratively with union representatives to maintain constructive relationships and ensure fair and consistent application of policies.
Support organisational change initiatives, including restructures, consultations, and cultural transformation projects.
Identify and mitigate ER risks, ensuring compliance with employment law and internal policies. Support and manage Employment Tribunal cases when required.
Partner with HR Business Partners, managers, and external legal advisors to deliver effective ER solutions and drive best practice.
Maintain accurate records in the case management system and provide regular MI reporting. Use data to identify trends and recommend interventions.
Support delivery of training to managers on ER topics, policies, and procedures to build capability and consistency.
Contribute to the review and development of HR policies, ensuring they remain current, practical, and legally sound.
Work closely with colleagues across HR, delivering a cohesive, high-quality service and championing a strong “one team” ethos.
Our client is seeking a professional who can demonstrate:
CIPD Level 7 (or equivalent experience)
Extensive experience handling complex ER casework within unionised environments
Strong understanding of employment law and HR best practice
Proven ability to influence and manage stakeholders effectively
Confidence working autonomously and flexibly across multiple locations
High emotional intelligence and the resilience to perform under pressure
Strong analytical thinking and problem-solving capability
If you are a professional looking to make an immediate impact and join a highly respected organisation in Wales, please reach out to Emmy Bevan today