Facilities Manager – Residential Development (900 units)
Introduction
Join a forward-thinking property management business known for delivering exceptional service across large-scale residential developments. This role plays a key part in ensuring a landmark site runs smoothly, safely, and efficiently — keeping residents happy and standards high.
Role Overview
* Location: Brentford (on-site, free parking)
* Package: Competitive salary depending on experience
* Industry: Residential Property / Build-to-Rent
What You’ll Be Doing
* Oversee the day-to-day maintenance of a large residential development (900 apartments).
* Manage a team of one Facilities Officer and three Maintenance Operatives.
* Plan and coordinate PPMs (circa 1,000 annually), ensuring all works are tracked and delivered on time.
* Lead on contractor management - tendering, reviewing RAMS, issuing permits, and ensuring quality and safety standards are met.
* Manage and plan key projects such as boiler replacements, system upgrades, and lifecycle works.
* Conduct regular site inspections, addressing issues proactively and ensuring compliance with H&S regulations.
* Maintain detailed records and reports covering maintenance, compliance, and risk management.
* Support financial oversight by monitoring development budgets and contractor spend.
* Act as a key liaison between residents, contractors, and senior management, ensuring smooth communication and great customer experience.
Main Skills Needed
* 5+ years’ experience in Facilities or Maintenance Management, ideally within residential, hospitality, or corporate environments.
* Proven track record managing PPM schedules and multiple contractors.
* Strong technical understanding of building systems (fire safety, emergency lighting, HVAC, etc.).
* Confident communicator, capable of engaging with directors and residents alike.
* Team management experience - leading maintenance or site teams.
* Excellent organisational, planning, and reporting skills.
* Customer service–focused with a proactive, solution-driven mindset.
What’s in It for You
* Competitive salary and stable, permanent position.
* Monday–Friday schedule (9am–5:30pm) with free on-site parking.
* Work within a collaborative, supportive business that values communication and customer care.
* Opportunity to move into larger and more complex developments as the company continues to grow.
* A hands-on, people-first culture where your ideas and ownership truly matter.
Think it could be a fit? We’d love to hear from you.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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