Job Description
About Us:
Established in 1969, Morson Group has grown from a small start-up to a global leader in technical recruitment, with a £1.3 billion turnover. With over 30 offices in the UK and locations across Canada, the USA, Australia, and Europe, we’re proud to be the UK’s top technical recruitment agency and the 3rd largest worldwide. We're also ranked among the Top 100 Best Large Companies to Work For!
Under the leadership of our CEO, Ged Mason OBE, who took over from his father, founder Gerry Mason, nearly a decade ago, we've thrived while maintaining our core values. We’re a close-knit, hardworking team grounded in kindness, care, and collaboration. Over 35% of our colleagues have been with us for over 10 years—loyalty and passion run deep at Morson!
The Role:
We’re seeking a motivated, detail-oriented individual to join our Contractor Care team at our Salford HQ. This team plays a vital role within our contractor payroll department, supporting thousands of contractors working on client sites.
In this fast-paced role, you will handle a high volume of calls and emails, resolving queries related to weekly payments—including pay values, tax, and deductions. As the first point of contact for our contractors, strong communication skills, excellent customer service, and rapport-building abilities are essential.
We seek someone who thrives under pressure, resolves issues efficiently, and reflects our company values in every interaction. Experience in a call centre, customer service, or payroll environment is highly desirable.
Why Work for Morson?
We are a family-run company where your voice is valued. Named one of the UK’s Best Big Companies to Work For, we combine global stability with a supportive and innovative work culture.
What We Offer:
* 26 days holiday plus bank holidays
* Tailored training and development plans
* Health and wellbeing programmes
* Discounted gym memberships
* Free confidential mental health support and counselling services
* Access to wellbeing apps
* Opportunities for world-class incentive trips
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