Job Description
We're looking to recruit an experienced Housing Officer in Liverpool on a temporary contract for a minimum of 3 months, this is a hybrid role and will require a driving licence with access to your own vehicle with valid business insurance.
You will be responsible for delivering high-quality housing and tenancy management services across your dedicated patch within the area, including managing your own caseloads of low/medium level ASB, safeguarding and other tenancy breaches. Key responsibilities include:
* All aspects of tenancy & estate management including carrying out viewings, undertaking tenancy audits & reviews, mutual exchange inspections and visiting new tenant properties
* Dealing with abandonments, assignments, relationship breakdowns, failures to allow access and unauthorised occupation including subletting & tenancy fraud
* Active triaging and management of own caseload of anti-social behaviour and other tenancy breaches, including preparing legal documentation and serving notices where appropriate
* Supporting tenants deemed at risk of tenancy failure, carrying out assessment of needs and implementing positive interventions or signposting to external services for additional support where appropriate.
* Liaising with Income teams to maximise income for the group and minimise arrears
* Providing a visible presence within the community, assisting with estate-based improvements and encouraging tenant feedback & involvement
What you'll need to succeed
* Proven experience in a housing and tenancy management role within a social housing environment, with a good knowledge of housing legislation and best practice
* Experience of dealing with and managing cases of Anti-Social Behaviour and safeguarding
* Knowledge and understanding of welfare benefits system and property pool
* Driving licence with access to own vehicle and valid business insurance
What you'll get in return
* Weekly pay
* Competitive hourly rates
* Option to be paid PAYE or Umbrella
* Hybrid working with mileage reimbursement
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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