1st line support engineer

1st line Support Engineer / Customer Support

Location: Poole or Buckinghamshire Super Hybrid ( 1 day a week in the office)

Salary is 25k - 28k

Skills: 1st line support, Troubleshooting, Networking, Telephony, Windows Server, Diagnostics, Scripting, Monitoring, Configuration, Communication, Customer Service, Composure, Teamwork

Were Hiring: Customer Support Engineer (1st line support) Hybrid (1 Day/Week in Office) Poole or Bedfordshire

Are you a people person with a tech-savvy edge?

Do you thrive in fast-paced environments and know how to keep your cool when things get busy? If you have a strong customer service mindset, a friendly, positive personality, and a solid grasp of Windows Server and networking basicswe want to hear from you!

The Role:

Were looking for a Customer Support Engineer/ 1st line support Engineer to join a high-performing Customer Service team and be the first line of contact for customers. Youll triage and resolve incidents, problems, and service requests across a suite of Customer Engagement solutionsmaking a real difference every day.

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