Job Title: Operations Controller
We are currently seeking an Operations Controller to join our Operations team at our Burton Latimer site on a full-time permanent basis.
Shift: 4 on 4 off, 18:00 - 06:00.
Salary: £33,945 per annum.
Key Duties of an Operations Controller include:
* Efficiently managing the outbound schedule to ensure collection and delivery times are met.
* Issuing instructions to designated staff to maintain a smooth flow of inbound and outbound work.
* Controlling paperwork for outbound vehicles ensuring 100% accuracy.
* Controlling the flow of international inbound to ensure scheduling adherence and to limit any potential demurrage claims.
* Fulfilling paperwork requirements for dispatches.
* Communicating issues to the Shift Manager in a timely manner to minimize disruption to the schedule.
* Liaising with the transport department to ensure a continual trailer flow.
* Participating as an active member of the operations team, offering suggestions for solving problems, improving efficiency, and maintaining a customer and quality focus.
* Maintaining good communication with transport providers to prevent late collections and delivery failures.
* Producing a thorough, detailed handover to the following shift, highlighting potential issues, reminders, and current status.
Qualifications:
* Ability to prioritize work based on scheduling and available resources.
* High attention to detail.
* Ability to work independently and as part of a team.
* In-depth knowledge of on-site systems.
* Ability to work under tight deadlines.
* Experience with Autostore and RF equipment.
* Proficiency in Word, Excel, and Outlook.
* Professional and courteous attitude towards customers and third-party hauliers.
Additional Information:
We are committed to creating an inclusive and diverse workplace, supporting employee development, and recognizing success. Our benefits include:
* 20 days annual leave plus bank holidays
* Retirement scheme with 5% employee and 3% employer contributions
* Life assurance of twice your annual salary
* Employee Assistance Programme offering confidential support 24/7
* Eye care vouchers with discounts on glasses
* Recognition programs like Employee of the Month and Long Service Awards
* Access to over 50 retailer discounts through our benefit platform
If you meet the requirements and are ready to take the next step in your career, please apply now and join our #WinningTeam!
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