Salary: From£24,000 per annum plus benefits
Contract: Permanent
Hours: Monday to Friday –7am to 3pm
Why FirstPort?
FirstPort, are on an ambitious journey to redefine excellence in UK residential property management. We are committed to elevating and resetting industry standards to be themost trusted and professional residential property management company.
By joining us as aCaretaker, you will play a pivotal role in achieving our vision:
* Impactful Work: You will directly support FirstPort’s mission to elevate industry standards and provide an exceptional service to our customers.
* Professional Growth: With access to accredited training and development programmes, you will be empowered to reach your potential.
* Supportive Environment: We foster a culture where collaboration and innovation thrive, ensuring you feel valued and supported every step of the way.
* A Future of Opportunity: Be part of a forward-thinking organisation that is shaping the future of residential property management in the UK.
At the core of everything we do are our leadership principles:
* Collaborative: We work together, combining expertise to deliver outstanding outcomes for our customers
* Consistent: We deliver dependable results, building trust with customers and colleagues.
* Simple: We simplify the complex, ensuring our financial processes are straightforward and understood.
* Clear: We communicate with clarity, making information accessible and transparent to all stakeholders.
Your Role, Your Impact
As a Caretaker, you will efficiently and effectively provide daily support and upkeep of the development, ensuring a clean, safe, and well-maintained environment. You will liaise with residents to address and resolve any issues related to communal areas, maintaining a secure and welcoming space for both residents and guests at all times. Additionally, you will support the development or property manager in upholding the highest health and safety standards across the site.
Key Responsibilities:
* Take bins out on collection days and return them once emptied
* Manage and monitor CCTV systems to ensure safety
* Clean and maintain bin stores and undercroft car parking areas
* Maintain regular communication with residents to address their concerns and needs
* Provide access codes to residents or contractors as required
* Carry out minor repairs and general maintenance to keep properties in good condition
* Be proactive in identifying and resolving issues promptly
* Handle day-to-day resident queries and escalate more complex matters when necessary
* Coordinate and liaise with contractors for maintenance and repairs
Required Skills and Qualifications:
* Significant experience in a caretaking position required
* A great communicator Understanding of Health and Safety regulations including COSHH
* Confidence with the use of power tools and working at heights training would be an advantage Confident, polite and courteous communicator with the ability to build and maintain strong relationships
* Exceptional customer service experience, with the ability to work multi-task, prioritise and manage various task simultaneously
What’s in it for you?
Our customers deserve the best and the same applies to our people. We will provide you with the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages depending on the grade of your role, such as private medical insurance, pension contributions and life assurance. In addition, we also offer a range of exclusive discounts on extra benefits to help you, and your family make the most of your money, safeguard your future and look after your health, including discounted gym membership for all colleagues.
Diversity
We’re committed to promoting diversity at FirstPort and recruit on merit. We will ensure we make any adjustments that we can to support both through the recruitment and on-boarding process.
Ready to make a difference?
If you’re ready to take the next step in your career and make a difference we’d love to hear from you!
All applicants must be eligible to live and work in the UK without restrictions, and documented evidence of eligibility will be required.
Join us at FirstPort, where we not only manage properties but strive to lead and transform the industry. Together, we can make a difference – for our customers, our colleagues, and the future of residential property management in the UK.
Elevate your career. Reset the standard. Join FirstPort.
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