Post Office Counter Clerk
Working hours: 12 hours per working day, 3 out of 6 days. We close on Sundays.
Pay is in line with UK age-related minimum and living wage rates; pay depends on age group.
Age and safeguarding To be employed in this role you must be over 18 and complete a safeguarding check.
Training
3-Day Post Office Counter Training covers Introduction, Processes, Practical Skills & Systems. Training may take place at a different location – flexibility required.
About TGJones
With a rich heritage and a new name, TGJones is the fresh face of a trusted British brand. Our roots lie in WHSmith, where we’ve supported the high street retail estate for generations. Now, under the ownership of Modella Capital, we’re entering an exciting new chapter with bold ambitions to become ‘Your Hub of the High Street’.
About the role
As a Post Office Counter Clerk you’ll provide exceptional customer service to connect people, organise travel money and documents, and take care of bills and banking. We want our customers and our colleagues to be proud they’re sharing their journeys with us. Key responsibilities will include:
* Delivering exceptional customer service to all customers
* Managing queues and ensuring customers can access the services they need quickly and simply
* Meeting high standards of governance and attention to detail
* Being part of a team and supporting colleagues
About you
* A passion for customers and delivering an exceptional in-store experience
* Confidence in communicating within the team
* Motivation to achieve fantastic results and standards
* Adaptability to meet company requirements and goals
About us
Joining TGJones means becoming part of a company that values its people as its greatest asset. We are a team that values people, invests in development, and encourages ideas. We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference. Whether you’re just starting out or looking to take the next step in your career, TGJones offers a welcoming environment, real opportunities to grow, and the satisfaction of working for a company that genuinely cares.
Company benefits for our store colleagues include in-store employee discounts, generous third-party discounts, employee assistance programme, flexible shifts, company pension, and much more!
At TGJones, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves. If you need any adjustments during the selection process, please let our Talent Acquisition team know—we’re happy to help.
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