Salary: £50,000 - 80,000 per year Requirements:
* We are looking for a Pre-Sales Solutions Specialist for Dynamics 365 Customer Engagement with the following qualifications:
* 5+ years of experience in pre-sales or solution selling, particularly with Dynamics 365 Customer Engagement Management, Sales, Marketing, Customer Insights, Service, Field Service, Case Management, or Power Platform, or relevant experience in Contact Centre operations.
* Deep knowledge of core modules and hands-on experience with Power BI, Power Automate, and common integration patterns.
* Proven track record in proof-of-concept (POC) development, system architecture, and performance optimization.
* Excellent presentation and communication skills tailored to both technical and non-technical audiences.
* A consultative approach with the ability to co-design solutions and strong storytelling skills to highlight user journeys and ROI.
* Familiarity with value-selling frameworks, ROI modeling, and the capability to quantify benefits in business terms.
* Experience with commercial models, total contract value estimates, and discussions around licensing.
* Personal attributes that include being curious, self-driven, adaptable, and collaborative, alongside a quick adaptability to new product releases and industry trends.
* Relevant Microsoft Certifications.
Responsibilities:
* In this role, I will engage in a variety of strategic initiatives including:
* Collaborating with the Client Solutions team to build repeatable assets that align with our strategy.
* Working alongside the sales team, Client Groups, Delivery Leads, and Consulting teams, as well as Microsoft Account Executives on account planning and business application priorities.
* Ensuring seamless transitions to delivery teams and collaborating with Solution Architects.
* Mentoring team members and sharing best practices.
* Contributing to pipeline and revenue growth by orchestrating demand generation activities such as customer workshops, tradeshows, and company events.
* Leading discovery workshops, solution design sessions, and executive briefings while conducting proof-of-concepts and demonstrations of Dynamics 365 Finance and Supply Chain Management.
* Establishing trusted advisor status with clients and articulating business value by translating technical capabilities into ROI-focused narratives and business cases.
* Creating compelling proposals and responses to RFPs that demonstrate operational agility and potential for revenue growth with Dynamics 365.
* Engaging with C-suite and stakeholders to understand their needs and co-creating success metrics, while presenting technical concepts through relatable stories suited to various audiences.
* Maintaining existing certifications and staying informed about supporting technologies, including Power Platform, Artificial Intelligence, Co-Pilot, Logic Apps, and Azure.
Technologies:
* Azure
* Marketing
* Power BI
* Office 365
* Cloud
* DevOps
More:
At Avanade, we pride ourselves on being Microsoft’s Global Alliance Partner of the Year, providing exceptional development and training opportunities with a minimum of 80 hours per year for training and paid certifications. You will benefit from real-time access to technical resources globally and work alongside engaged and supportive coworkers who genuinely care about your success.
We are committed to fostering a diverse and inclusive culture that encourages creativity and innovation, allowing us to better serve our clients and communities. Join a community of smart, supportive collaborators who will lift, mentor, and guide you, while you contribute your expertise.
We strive to expand your thinking, encourage experimentation, and facilitate continuous learning while empowering every voice, celebrating progress, and prioritizing what matters to accelerate our collective impact. Explore this unique opportunity for growth and purpose-driven work at Avanade!