Overview
To meet the criteria for this role, you will be required to be available to work within Weekdays and Weekends, working shifts across Early Mornings, Afternoons & Evenings. Please only apply if you are able to meet these requirements. Candidates MUST be flexible to work a range of shifts across the week Monday - Sunday.
We are an equal opportunities employer and we welcome applications from all suitably qualified persons
McDonald's are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
Responsibilities
* As a Customer Care Assistant, be the face of your restaurant and help ensure everything runs smoothly in the customer areas.
* Make children feel welcome, hand out balloons, and help organise special events.
* Look after customers’ specific needs and maintain high standards of cleanliness in the dining area and toilets.
* Create a warm and welcoming atmosphere and establish positive communication with customers at all times.
* Keep the manager informed about customer satisfaction.
* Work in a fast-moving, high-energy environment and connect with customers to make them feel valued.
* Demonstrate friendly, welcoming, courteous and helpful behavior and work effectively as part of a team.
* Use effective communication skills, including attentive listening, face-to-face verbal communication and eye contact, and maintain high energy levels while working efficiently.
Qualifications & Attributes
* Flexible to work a range of shifts across the week Monday to Sunday, including Early Mornings, Afternoons and Evenings.
* Ability to maintain high energy levels, connect with customers, and provide excellent customer service.
* Strong communication and teamwork skills; ability to listen actively and engage with customers.
Benefits
* Holiday pay
* Service Awards
* Meal allowance
* Employee discounts from top high street and online brands and more
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