Head of IT (UK & ROI)
Warwickshire
I am recruiting in Warwickshire for a technically strong Head of IT to lead the regional IT function, ensuring alignment with global strategy and operational excellence across the UK & ROI. The successful candidate will oversee infrastructure, compliance, and service delivery, managing both people and processes within a complex, fast-evolving environment.
Head of IT Main Responsibilities
* Lead and coordinate IT operations across all business units in the UK & ROI.
* Act as the regional point of contact for global IT initiatives, standards, and decisions.
* Oversee a team of approximately 16 IT professionals and external partners.
* Manage IT transformation, integration, and migration projects.
* Ensure compliance with ISO 9001, ISO 27001, and ISO 14001.
* Maintain robust IT security, network resilience, and system availability.
* Oversee user support following ITIL frameworks, including call centre operations (Freshdesk).
* Manage hardware/software assets, Fortinet platforms, and Office 365 environments.
* Administer budgets, procurement, and vendor contracts.
Head of IT Required Experience and Skills
* Minimum 10 years' IT management experience, including team leadership (up to 30 people).
* Degree or equivalent professional experience; Microsoft and Cisco certifications desirable.
* Strong working knowledge of ITIL, networking (WAN, LAN, WLAN), and security best practices.
* Experience delivering large-scale IT projects and supporting business transformation.
* Skilled in budgeting, forecasting, and contract management.
* Excellent communication skills with the ability to liaise at board and global levels.
Head of IT Benefits
Competitive salary, share scheme, pension, private medical insurance, hybrid working, enhanced family policies, professional development opportunities, and comprehensive wellbeing support.
Services advertised by Gold Group are those of an Agency and/or an Employment Business.
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