Store and Customer Operations Advisor (On Site)
Job Title: Store and Customer Operations Advisor (On Site)
Location: Malton
Working Hours: Monday- Friday, 8:30am - 5pm, 40 hours/week
Overview
Our client is a technology driven and specialist industrial services provider offering a range of engineering solutions and technical services to a wide variety of industries. Their Malton site is recruiting for the position of a Customer Operations Advisor.
Responsibilities
* Use order book to expedite orders and speak to suppliers on a daily basis to ensure orders are on schedule
* Place orders within necessary timeframes, ensuring best lead time, price and delivery times
* Assist stores colleagues with booking in goods/deliveries, correctly allocating stock into the storeroom
* Provide excellent customer service and assistance to the engineers on-site who attend the office
* Complete necessary steps to enable non-stocked parts to be sourced, assess price, lead time and delivery speed and upload to the stock systems
* Order stock required from suppliers
* Complete manual handling of stock from deliveries to storeroom including heavier items such as motors, pumps, gas bottles
Qualifications / Essential skills
* Competent in basic IT skills - monitoring emails, data entry, using the stock ordering systems
* Must be comfortable in a fast-paced and high-pressured environment
* Excellent communication skills and comfortable in a customer-facing role
* Experience in storerooms / stores activities desirable but not essential, preferred for familiarity with the working environment
* Be able to meet the physical demands of the manual handling required in the role
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