SYTECH Stoke-On-Trent, England, United Kingdom
SYTECH Stoke-On-Trent, England, United Kingdom
1 month ago Be among the first 25 applicants
Join the vibrant team at SYTECH - we are looking for a Laboratory Support Technician!
SYTECH is a leading provider of digital forensic services, committed to delivering high-quality forensic analysis and expertise to our clients across various sectors. We strive to maintain excellence and innovation, supporting justice and data integrity.
The Laboratory Support Technician plays a pivotal role in ensuring the overall success and efficiency of the Digital Forensic team. This position is fundamental, as it involves executing essential supplementary tasks within the lab environment that directly contribute to the team's operational capacity. In this capacity, the Laboratory Support Technician will actively assist the team in adeptly managing their diverse caseloads, which encompasses a variety of responsibilities including, but not limited to, meticulous data handling, comprehensive asset management, and responsive IT assistance.
By providing this critical support, the technician not only enhances the workflow of the team but also helps maintain the highest standards of accuracy and reliability in the forensic investigations being conducted.
Requirements
Key Responsibilities for the role include:
* Data Archiving: Manage and organise data, including transferring, merging, sanitising, and recording, as well as quality checks and returning drives
* Asset Management: Label assets, update records, and maintain asset management logs
* Data Handling and Storage: Wipe and verify eligible storage devices to maintain data security and integrity
* IT and Technical Support: Re-build computer exhibits and provide essential IT support as needed
* Stock Monitoring: Track forensic consumables to ensure resources are always available
* Quality Compliance: Follow all QMS and ISO procedures, ensuring compliance with ISO27001 and ISO/IEC 17025:2017 standards
* Process Improvement: Stay commercially aware and suggest improvements to enhance operational efficiency
Internal training will be provided to facilitate your growth in this role, enabling you to become an expert in the field.
Qualifications and Experience:
* Strong verbal and written communication skills
* Sound academic background
* Interest in or experience with IT
* Full UK driving licence (desirable)
Benefits
What We Offer:
Annual Leave: 28 days of holiday, inclusive of bank holidays.
Birthday Leave: Enjoy an additional day off on your birthday.
Pension Plan: Secure your future with our retirement benefits.
???? Online GP Access: 24/7 access to online GP services for you and your family.
️ Life Assurance Benefit: £30,000 payout to your nominated beneficiary, plus concierge support for wills and funeral planning.
Company Sick Pay: Receive a proportion of your wages from the first day of sickness.
️ Optional Income Protection Scheme: Up to 75% of your salary for long-term illness beyond 28 weeks.
Free Eyecare: Complimentary eye tests and vouchers towards glasses and frames.
Flexible Working Arrangements: Tailored to fit your lifestyle and personal needs.
Employee Assistance Programme: 24/7 confidential counselling, plus support for financial, legal, social, physical, and mental well-being.
Health & Wellbeing Programme: Access a Health Hub app, onsite Mental Health First Aiders, and continuous support.
️ BrightExchange: Exclusive deals and discounts on a wide range of products and services.
Engaging Social Events: Build connections through team activities with our SYTECH Social Club.
Free On-Site Parking: Convenient and accessible parking.
Casual Dress Code: Enjoy a comfortable work environment.
Starting salary: £23,000 - depending on your experience, skills, and qualifications, plus the opportunity for growth based on your performance and contributions to the role.
Join Us
At SYTECH, we are dedicated to creating a welcoming and inclusive environment where everyone is valued and empowered to contribute to our collective success. We actively encourage applications from individuals with diverse experiences, recognizing that varied perspectives strengthen our team and is key to innovation and growth.
We proudly embrace diversity as an equal opportunity employer, where every hiring decision revolves around qualifications, merit, and business needs—without exception. We are committed to ensuring an inclusive, supportive recruitment process for all applicants. If you have any access needs or require any adjustments — whether related to a disability, neurodiversity, or any other reason — please let us know. We're happy to discuss how we can make the process work for you, from interview arrangements to any other support that may be helpful.
Accessibility Notice:
Please note that our offices are located on the first floor of a building without lift access, which may present challenges for individuals who are unable to use stairs. We recognise the importance of accessibility and are committed to making reasonable adjustments wherever possible. If this may affect your ability to attend an interview or carry out the role, please let us know — we will be happy to discuss potential accommodations.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Analyst
* Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at SYTECH by 2x
Get notified about new Support Technician jobs in Stoke-On-Trent, England, United Kingdom.
Longford, England, United Kingdom 2 days ago
Stoke-On-Trent, England, United Kingdom 3 weeks ago
Stoke-On-Trent, England, United Kingdom 3 weeks ago
Crewe, England, United Kingdom 6 days ago
Macclesfield, England, United Kingdom 2 days ago
Stafford, England, United Kingdom 1 week ago
IT Support Technician (Field Service) - L2 Support
Macclesfield, England, United Kingdom 3 weeks ago
Newcastle-Under-Lyme, England, United Kingdom 1 month ago
Stone, England, United Kingdom 2 days ago
Stone, England, United Kingdom 7 hours ago
Staffordshire, England, United Kingdom 3 weeks ago
Knutsford, England, United Kingdom 4 days ago
Stoke-On-Trent, England, United Kingdom 1 day ago
Stafford, England, United Kingdom 4 days ago
Stoke-On-Trent, England, United Kingdom 4 days ago
Newcastle-Under-Lyme, England, United Kingdom 2 weeks ago
Stafford, England, United Kingdom 6 days ago
High Peak, England, United Kingdom 4 days ago
Stafford, England, United Kingdom 1 month ago
Handforth, England, United Kingdom 1 day ago
Staffordshire, England, United Kingdom 2 weeks ago
Staffordshire, England, United Kingdom 1 week ago
Graduate Customer Support Engineer – Biomolecular Solutions
Cheadle, England, United Kingdom 1 month ago
Stoke-On-Trent, England, United Kingdom 1 month ago
Market Drayton, England, United Kingdom 2 weeks ago
High Peak, England, United Kingdom 4 days ago
Stoke-On-Trent, England, United Kingdom 1 week ago
Cheadle, England, United Kingdom 4 days ago
Electrical Support Engineer (Field Based)
Field, England, United Kingdom 1 week ago
Wythenshawe, England, United Kingdom 2 months ago
Macclesfield, England, United Kingdom 1 week ago
Hixon, England, United Kingdom 1 week ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr