General Manager - Freight Forwarding (Air, Sea & Road) | Up to £80K
Location: Belfast | Salary: Up to £70,000 DOE
Sector: Freight Forwarding / Logistics
Employment Type: Full Time | Permanent
We are seeking an experienced and hands-on General Manager to lead and inspire our freight forwarding operations team. With a growing team of 22 operational staff, this is a pivotal role for a seasoned logistics leader who thrives in a fast-paced, independent freight environment (non-MNC).
About the Role:
You will be responsible for overseeing and optimising our freight forwarding operations across air, sea, and road, ensuring service excellence, operational efficiency, and team development. You'll work closely with directors to shape strategy, manage performance, and support continued growth.
Key Responsibilities:
1. Lead and manage a team of up to 22 operations staff across multimodal freight services.
2. Ensure smooth end-to-end handling of freight operations across air, sea (FCL & LCL), and road transport.
3. Deliver operational excellence and customer satisfaction while maintaining compliance with industry regulations.
4. Monitor KPIs, budgets, and performance targets, driving continuous improvement across processes.
5. Mentor and develop team leaders and junior staff.
6. Support strategic planning and play a key role in decision-making with senior leadership.